What is Microsoft Cloud for Healthcare?
Microsoft Cloud for Healthcare brings together trusted capabilities to customers and partners that enhance patient engagement, empower health team collaboration, and improve clinical and operational data insights to improve decision-making and operational efficiencies. Microsoft Cloud for Healthcare makes it faster and easier to provide more efficient care and help ensure the end-to-end security, and compliance of health data.
A robust partner ecosystem extends the value of the platform with additional solutions to address the most pressing challenges that each industry is facing today. With Microsoft Cloud for Healthcare, healthcare organizations can align to their clinical and operational needs, and then deploy quickly to empower their digital transformation and design a healthier future for their patients.
Microsoft Cloud for Healthcare harnesses the power of the Microsoft cloud by bringing together capabilities from Microsoft Azure, Dynamics 365, Microsoft Power Platform, and Microsoft 365 to transform the healthcare journey through more secure and connected patient experiences.
Enhance patient engagement
Engage your patients with a patient contact center, intelligent outreach, and a patient access portal. Empower your health teams and patients to schedule and launch virtual appointments.
| Capability | Description | Solutions included |
|---|---|---|
| Personalized care | Create personalized experiences to engage patients in care decisions with secure, individualized encounters to help them stay engaged in their health and wellness journey. | Patient access, Patient Service Center, Patient outreach |
| Patient insights | Get a 360-degree view of every patient to rapidly analyze data unique to each case so clinicians can coordinate effectively on treatment plans for higher patient satisfaction. | Unified patient view |
| Virtual health | Bring patients and clinicians together with high-quality audio, video, and screen sharing in a meeting experience to help support your virtual care workflows. | Virtual Visits |
For more information, see Enhance patient engagement.
Empower health team collaboration
Schedule and provide home visits, coordinate and manage care, and extend care beyond hospital walls with remote patient monitoring. Empower your health teams to collaborate seamlessly in Microsoft Teams.
| Capability | Description | Solutions included |
|---|---|---|
| Care coordination | Enhance care team coordination and decision support for your frontline healthcare workers by communicating the right information, at the right time, to the right people. Provide care to the patient by easily creating, personalizing, and building new care plans for patients and their assigned care team. | Care management, Home health |
| Care collaboration | Help your frontline healthcare workers share knowledge and collaborate more efficiently to optimize care team performance and strengthen care pathways. | Patient insight cards, Teams for care collaboration |
| Remote patient monitoring | Enable remote patient monitoring to extend care beyond hospital walls and monitor recovery, rehabilitation, and care management for disabilities and chronic diseases to help reduce readmissions and improve patient satisfaction. | Azure Health Data Services, Azure IoT for healthcare |
For more information, see Empower health team collaboration.
Improve clinical and operational insights
Deliver better health outcomes by making your health data truly accessible. Bring together protected health information (PHI) data from disparate systems into a managed service based on Fast Health Interoperability Resources (FHIR) helps create a longitudinal record of the patient. This data is then able to fuel improved patient care, clinical insights, data analytics, machine learning, and AI.
| Capability | Description | Solutions included |
|---|---|---|
| Clinical analytics | Use insights to improve patient care by connecting data from multiple sources and use predictive analytics for data modeling and identifying clinical trends. | Azure Health Data Services, Patient population dashboard (preview), Text Analytics for health |
| Operational analytics | Improve operational efficiency by synchronizing management efforts across clinicians and administrators to reveal actionable insights into cross-institutional operations. | Provider data model, Health document intelligence, Azure Health Data Services |
For more information, see Improve clinical and operational insights.
Data Management
Managing the wealth of available healthcare data allows your organization to enhance patient engagement, improve clinical and operational insights, improve communications, and enhance health outcomes.
You can connect health data from disparate sources and different formats to create new opportunities by linking it to solutions for analytics, machine learning, and actionable intelligence. This connection helps you to rapidly anonymize blended patient datasets and enables your organization to use the data for secondary uses such as research, health care decision support, or export for machine learning and AI frameworks.
For more information, go to Data management.
Medical Device Disclaimer
Microsoft Cloud for Healthcare Add-On and Online Services (Office 365, Dynamics 365, Power Platform, Azure, and the Healthcare Bot Service) (together, “Microsoft Cloud for Healthcare”) (1) are not intended or made available as a medical device(s), (2) are not designed or intended to be used in the diagnosis, cure, mitigation, monitoring, treatment or prevention of a disease, condition or illness, and no license or right is granted by Microsoft to use the healthcare add-on or online services for such purposes, and (3) are not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used to replace or as a substitute for professional medical advice, diagnosis, treatment, or judgment. Customer shouldn't use Microsoft Cloud for Healthcare as a medical device. To the extent customer makes Microsoft Cloud for Healthcare available as a medical device, or puts it into service for such a use, customer is solely responsible for such use and acknowledges that it would be the legal manufacturer in respect of any such use. Customer is solely responsible for displaying and/or obtaining appropriate consents, warnings, disclaimers, and acknowledgments to end users of customer’s implementation of Microsoft Cloud for Healthcare. Customer is solely responsible for any use of Microsoft Cloud for Healthcare to collate, store, transmit, process, or present any data or information from any third-party products (including medical devices).