Empower your workforce with Microsoft Copilot: IT

Beginner
Administrator
Business Analyst
Business User
Data Analyst
Functional Consultant
Security Operations Analyst
Student
Microsoft 365
Office 365

Complete a series of exercises to build your Microsoft Copilot skills for common IT scenarios.

Learning objectives

By the end of this module, you should be able to:

  • Synthesize project information and create a project framework with Microsoft Copilot.
  • Map project risks and present to executives with Copilot in Whiteboard and PowerPoint.
  • Research new features and create adoption resources with Copilot Chat and Viva Engage.
  • Design an employee feedback survey with Copilot in Forms.
  • Analyze survey results and recommend adoption actions with the Analyst agent.

Prerequisites

  • Access to Microsoft Copilot and the Microsoft 365 apps used in the exercises.
  • Some tasks require a Microsoft 365 Copilot license. Agent Builder capabilities and agent availability depend on the licenses and admin settings configured for your organization.