Ingest data into Customer Insights - Data

Intermediate
Functional Consultant
Business User
Administrator
Dynamics 365
Customer Insights - Data

Bring data from multiple sources into Customer Insights - Data and prepare it for unification, segmentation, and activation. You'll learn ingestion patterns with Power Query, Dataverse, and lake-based sources, along with refresh and governance considerations that improve trust in AI-assisted insights.

Learning objectives

This module explains how to:

  • Ingest data by using Power Query and attached data source connectors.
  • Connect to Azure Data Lake and Microsoft Dataverse data sources.
  • Prepare data for unification and downstream segmentation and analytics.
  • Manage data sets and refresh behavior for reliable, current insights.
  • Apply ingestion practices that improve confidence in AI-assisted outcomes.

Prerequisites

  • Familiarity with Microsoft Dataverse.
  • Experience with Power Query.
  • Knowledge of data sets.