Support operational excellence and readiness using Microsoft Intune

  • Learning Path
  • 3 Modules

At a glance

In this learning path, you'll learn how to run Microsoft Intune as an operationally healthy service that other teams can depend on. You'll start by implementing reporting and data visibility - choosing the right operational, organizational, historical, and specialist reports, exporting data through the Reports API, and surfacing insights in Power BI dashboards. You'll then design and apply role-based access control (RBAC), including built-in and custom roles, scope tags, and admin delegation patterns that align with least-privilege principles. The learning path concludes with tenant health practices - service health monitoring, audit logs, license and tenant lifecycle hygiene, and the routines that keep an Intune tenant production-ready.

Prerequisites

  • Working knowledge of Microsoft Intune administration
  • Familiarity with Microsoft Entra ID roles and groups
  • Completion of the "Manage and maintain devices using Microsoft Intune" learning path or equivalent experience

Modules in this learning path

Implement reporting and data visibility using Microsoft Intune

This module explains how to access and interpret Microsoft Intune's built-in reports, customize report filters and saved views, build Azure Monitor Workbooks and admin center dashboards, and automate secure export of reporting data to stakeholders.

Apply RBAC and admin delegation in Microsoft Intune

This module explains how to delegate Microsoft Intune administration safely using Role-Based Access Control (RBAC), scope tags, and group-based role assignments. You'll learn how to partition visibility, configure scoped administration for regional or departmental admins, and audit administrative actions to detect configuration drift.

Maintain tenant health and support readiness

This module covers how to monitor Microsoft Intune service health and communications, configure proactive alerts and notifications across compliance and service layers, use built-in support and diagnostic tools, and document tenant changes to establish and maintain operational baselines.

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