This article answers commonly asked questions about Azure Data Manager for Energy.
General
What is Azure Data Manager for Energy?
Azure Data Manager for Energy is a fully managed, cloud-based data platform solution for the energy industry. It's an enterprise-grade service that's based on the OSDU® Data Platform. It brings together the security and trust of the Microsoft Azure cloud platform and the domain expertise of SLB.
Access
How can I get access to Azure Data Manager for Energy?
Azure Data Manager for Energy is available to all customers and partners who have a valid Azure subscription. You can create an instance by going to Azure Marketplace and searching for Azure Data Manager for Energy.
External Data Sources
What is the impact of data sharing across tenancy boundaries on security, privacy, and compliance?
Any data transferred across tenancy boundaries by the data provider and data consumer is the responsibility of the data provider and the data consumer. Microsoft will not store or process customer data outside the customer-specified Geo without your authorization. The data provider and consumer can use Customer Managed Encryption Keys (CMEK) and Private Links to secure data at rest and during transit.
How are the network bandwidth/data transfer charges handled with EDS usage?
The deployment topology decided by the data provider and data consumer will determine the network bandwidth/data transfer costs.
Would data integrity be maintained when data provider deletes source data?
Currently, EDS does not support reconciling deleted data therefore deleting data at the data provider’s level may result in inconsistent records at the data consumer’s level.
What is the impact of secret key rotation at the data consumer’s end?
Key rotation is fully supported therefore it will not have any impact on EDS functionality.
When will EDS be generally available on Azure Data Manager for Energy?
EDS is a preview feature in Azure Data Manager for Energy. We wish to learn from customer implementation of the EDS preview feature to ensure the functionality, performance, and scalability needs are met, before we make the feature generally available.
Data residency
Where does Azure Data Manager for Energy store customer data?
By default, Azure Data Manager for Energy replicates customer data to Azure paired regions for resiliency. The service doesn't replicate or move data outside the geography in which the customer created the instance. In some regions with requirements for data to remain within the single region, the service always keeps customer data within the same region. These regions are documented at Data residency in Azure. For more information on the regions that support disaster recovery and cross-region data replication, see Reliability in Azure Data Manager for Energy.
Pricing and billing
Where can I learn about the pricing for Azure Data Manager for Energy?
Go to the Azure Data Manager for Energy pricing page.
How is Azure Data Manager for Energy priced?
Azure Data Manager for Energy includes a fixed instance fee for each base instance and for each data partition after the first one. The fixed instance pricing includes the capacity, which can scale up to allow for peak workloads and the need for a higher number of data partitions.
Does Azure Data Manager for Energy charge even if the instance is idle and not being used?
Yes. The fixed instance fee for Azure Data Manager for Energy is applicable for all active instances. It's charged even if the instance is idle or running with no usage.
Are there any charges for data storage?
Standard Azure Storage rates apply after the free trial period.
Are there any charges for data transfer?
Standard Azure data transfer rates apply after the free trial period.
Will I be charged for Azure Data Manager for Energy separately from the applications that I use on top of the platform?
Pricing for Azure Data Manager for Energy is separate from other applications that you build or use on the platform.
Do prices differ regionally?
Pricing for Azure Data Manager for Energy does vary by region. To understand regional differences, select a region and currency by using the pricing filters in the pricing calculator.
Support policies
How do I raise a support request for Azure Data Manager for Energy?
In the Azure portal, search for Support. Select Help + Support > Create a support request. You can select Azure Data Manager for Energy in the service option to raise a bug with Azure Data Manager for Energy.
Service updates
How do I get the latest updates on Azure Data Manager for Energy?
Azure Data Manager for Energy is a fully managed service that's based on the OSDU® Data Platform. Microsoft fully manages the underlying infrastructure, security updates, new features, and upgrades to new OSDU™ versions.
Can I move an Azure Data Manager for Energy resource from one subscription or resource group to another?
Currently, you can't move an Azure Data Manager for Energy resource from one subscription or resource group to another. Instead, you can delete the existing Azure Data Manager for Energy instance in the current resource group or subscription, and then create a new Azure Data Manager for Energy instance in the target resource group or subscription. Then, reingest the data into the new instance.