Change history
Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
This topic is updated when a feature's release date changes or when a feature is added or removed.
Dynamics 365 Marketing
Features added to release plan
| Feature | Date added |
|---|---|
| Easily manage customer consent from contact and lead forms | Nov 07, 2023 |
| Streamline email creation with real-time HTML edits | Oct 12, 2023 |
| Improve appeal and match brand identity with custom fonts | Oct 12, 2023 |
| Get inspired and use Copilot to create engaging emails | Oct 03, 2023 |
| Enhance email engagement by allowing browser viewing | Sep 27, 2023 |
| Create compelling content with Copilot image recommendations | Sep 26, 2023 |
| Increase engagement using alphanumeric SMS senders | Sep 11, 2023 |
| Increase lead conversions by routing to the correct sales rep | Sep 07, 2023 |
| Engage customers with text messages sent using Azure Communication Services | Sep 06, 2023 |
| Receive in-app task assistance from Copilot | Sep 06, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Streamline email creation with real-time HTML edits | Public preview date moved to Feb 2024 | Jan 19, 2024 |
| Easily manage customer consent from contact and lead forms | Public preview date moved to Mar 2024 | Dec 11, 2023 |
| Capture responses from external, third-party forms | Public preview date updated to Dec 2023 General availability date moved to Mar 2024 | Oct 26, 2023 |
| Add styles to brand profiles and create reusable themes | Public preview date moved to Dec 2023 | Oct 25, 2023 |
| Enhance email engagement by allowing browser viewing | General availability date moved to Dec 2023 | Oct 25, 2023 |
| Improve appeal and match brand identity with custom fonts | General availability date moved to Dec 2023 | Oct 25, 2023 |
| Easily style your emails with Copilot | Public preview date updated to Nov 2023 | Oct 18, 2023 |
| Personalize customer experiences using calculated metrics from Customer Insights | General availability date moved to Dec 2023 | Oct 17, 2023 |
| Receive in-app task assistance from Copilot | Public preview date moved to Mar 2024 | Oct 05, 2023 |
| Improve communication timing by setting up quiet times | General availability date moved to Dec 2023 | Sep 15, 2023 |
| Easily reference copies of sent emails in interaction timeline | Public preview date moved to Dec 2023 General availability date moved to Feb 2024 | Sep 05, 2023 |
| Build custom reports using Microsoft Fabric integration | Public preview date moved to Mar 2024 | Aug 28, 2023 |
| Perfect your messaging with Copilot text editing and rewriting | Public preview date moved to Oct 2023 General availability date moved to Nov 2023 | Aug 16, 2023 |
Features removed from release plan
| Feature | Reason | Date removed | |
|---|---|---|---|
| Take campaigns from concept to launch using Copilot | Moved to the next release wave. | Mar 12, 2024 | |
| Accelerate your pipeline with integrated analytics | Moved to the next release wave. | Dec 22, 2023 | |
| Reach customers at the right moment with send scheduling | Moved to the next release wave. | Dec 13, 2023 | |
| Improve engagement and compliance with double opt-in | Moved to the next release wave. | Dec 11, 2023 | |
| Effortlessly authenticate your domain with step-by-step Copilot guidance | Deprioritized and will not be delivered. | Nov 08, 2023 | |
| Content ideas and journey creator available in English in all geos | Deprioritized and will not be delivered. | Oct 26, 2023 | |
| Understand lead score and qualification factors using Copilot | Deprioritized and will not be delivered. | Oct 26, 2023 | |
| Create journeys quickly with inspiring templates | Moved to the next release wave. | Oct 16, 2023 | |
| Easily style your emails with Copilot | Moved to the previous release wave. | Jul 31, 2023 |
Dynamics 365 Sales
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Leverage manager dashboards to coach sellers | Public preview date moved to Feb 2024 General availability date moved to Mar 2024 | Nov 16, 2023 |
| Boost your sales with product content recommendations | Public preview date moved to Feb 2024 | Nov 16, 2023 |
| Work uninterrupted in focused mode with usage preference for all entities | Public preview date moved to Feb 2024 | Oct 31, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Guide sellers to work simultaneously using multiple sequences | Moved to the next release wave. | Oct 09, 2023 |
| Empower seller to proactively pick next prioritized record based on business rule | Moved to a future release wave. | Sep 14, 2023 |
| Improve success rate of assignment rules with harmonized pipeline monitoring | Moved to a future release wave. | Sep 14, 2023 |
| Streamline repeated follow-ups with prospects and customers | Deprioritized and will not be delivered. | Jul 31, 2023 |
Microsoft Sales Copilot
Features added to release plan
| Feature | Date added |
|---|---|
| Match email to lead entity | Sep 11, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Match email to lead entity | Public preview date updated to Dec 2023 | Nov 09, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Collaborate with sales teams using AI-powered planner tasks | Moved to the next release wave. | Jan 02, 2024 |
Microsoft Copilot for Sales
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Leverage manager dashboards to coach sellers | Moved to a future release wave. | Apr 10, 2024 |
Dynamics 365 Commerce
Features added to release plan
| Feature | Date added |
|---|---|
| Try new order types that support your business | Oct 26, 2023 |
| Enable estimated dates for customer fulfillments | Oct 26, 2023 |
| See a unified order view from cart to door | Oct 26, 2023 |
| Look up inventory in real time | Oct 26, 2023 |
| Provide carting options to e-commerce platforms | Oct 26, 2023 |
| Run automatic orchestration based on business events | Oct 26, 2023 |
| Integrate AI Copilot to provide Data Q and A | Oct 05, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Roll out pricing strategies with flexible pricing rules | Moved to a future release wave. | Mar 05, 2024 |
| Optimize operations management for distributors' e-stores | Moved to a future release wave. | Oct 24, 2023 |
| Use Copilot in site builder to enrich product pages | Moved to the next release wave. | Oct 10, 2023 |
| Optimize online store operations management for distributors | Moved to the next release wave. | Sep 07, 2023 |
| Streamline the sign-up process for B2B buyers | Moved to a future release wave. | Aug 16, 2023 |
Dynamics 365 Customer Insights
Features added to release plan
| Feature | Date added |
|---|---|
| Improved accuracy of the deduplication process | Sep 14, 2023 |
| Share customer profiles and insights with Azure Synapse Link for Dataverse | Sep 14, 2023 |
| Seamlessly onboard customer data from your Delta Lake with no data integration | Jul 25, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Seamlessly onboard customer data from your Delta Lake with no data integration | General availability date moved to Mar 2024 | Dec 06, 2023 |
| Share customer profiles and insights with Azure Synapse Link for Dataverse | General availability date moved to Mar 2024 | Nov 02, 2023 |
| Leverage customer insights in other business applications | Public preview date moved to Dec 2023 General availability date moved to Feb 2024 | Oct 25, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Increase seller productivity with lead profile summaries in Dynamics 365 Sales | Moved to the next release wave. | Mar 12, 2024 |
| Protect customer data by controlling who can see it | Moved to the next release wave. | Mar 12, 2024 |
| Personalize omnichannel experiences with no code using Optimizely | Moved to the next release wave. | Mar 08, 2024 |
| Elevate customer experiences in real time | Moved to the next release wave. | Mar 08, 2024 |
| Increase control and flexibility when attaching to data in Microsoft Dataverse | Moved to the next release wave. | Feb 22, 2024 |
| Get insights by automatically unifying your customer data from Dataverse | Deprioritized and will not be delivered. | Nov 30, 2023 |
| Improve data quality with identity resolution from LiveRamp | Deprioritized and will not be delivered. | Sep 14, 2023 |
| Enrich your customer data with location from HERE Technologies | Deprioritized and will not be delivered. | Sep 14, 2023 |
Dynamics 365 Customer Service
Features added to release plan
| Feature | Date added |
|---|---|
| Route work items based on external schedules | Mar 13, 2024 |
| Enhanced dialing experience available out of the box | Jan 22, 2024 |
| Support Copilot features in additional languages, regions | Oct 16, 2023 |
| Use timeline quick filters to access your activities faster | Oct 10, 2023 |
| Allow agents to view schedules created in third-party systems | Oct 09, 2023 |
| Show records enabled for unified routing in inbox | Oct 06, 2023 |
| Real-time analytics enabled by default | Oct 04, 2023 |
| Resolve issues with recommendations in activity monitor | Oct 03, 2023 |
| Use the enhanced attachment experience in emails | Sep 07, 2023 |
| Enhanced UI for emergency calling | Sep 06, 2023 |
| View skills and proficiency in Omnichannel real-time analytics reports | Aug 28, 2023 |
| Configure agent-specific capacity profiles | Aug 03, 2023 |
| Integrated health check of configurations | Aug 01, 2023 |
| Find records in timeline with What you've missed | Jul 20, 2023 |
| Pin and unpin records in timeline | Jul 20, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Improvements to the outbound dialing experience | General availability date moved to Feb 2024 | Dec 06, 2023 |
| Use timeline quick filters to access your activities faster | General availability date updated to Oct 2023 | Dec 06, 2023 |
| Draft email replies with a click using Copilot | General availability date moved to Oct 2023 | Sep 05, 2023 |
| Discover knowledge content with Copilot | General availability date moved to Oct 2023 | Sep 05, 2023 |
| Enhance customer engagement with Join a Teams call | Public preview date updated to Oct 2023 | Aug 31, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Summarize support cases with Copilot | Moved to the next release wave. | Aug 08, 2023 |
| Summarize conversations with Copilot | Moved to the previous release wave. | Aug 08, 2023 |
Microsoft Copilot for Service
Features added to release plan
| Feature | Date added |
|---|---|
| Provide case summary to agents in Outlook | Jan 25, 2024 |
| Deploy agent-facing copilots in agent consoles, Teams, and custom websites | Jan 25, 2024 |
| Create and embed agent-facing copilots for CRM systems | Jan 25, 2024 |
| Use custom plugins in agent-facing copilots | Jan 25, 2024 |
| Browse and update CRM records during Teams meetings | Jan 25, 2024 |
| Use Microsoft Copilot directly in your existing CRM systems | Jan 25, 2024 |
| Configure copilot features and customize settings | Jan 25, 2024 |
| Deploy Copilot for Service app to Outlook and Teams | Jan 25, 2024 |
| Prepare for customer meetings | Jan 25, 2024 |
| Generate summaries of emails, save to your CRM | Jan 25, 2024 |
| Draft emails and replies using generative AI | Jan 25, 2024 |
| Provide recommended CRM updates to agents in Outlook | Jan 25, 2024 |
Dynamics 365 Field Service
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| See bookings in agenda view in the new mobile experience | Public preview date moved to Dec 2023 | Dec 12, 2023 |
| Get technician scheduling suggestions in Teams | Public preview date moved to Dec 2023 General availability date moved to Dec 2023 | Oct 27, 2023 |
| Create lookup entries for work order fields | General availability date moved to Dec 2023 | Oct 27, 2023 |
| Improved homepage in Microsoft Teams | General availability date moved to Dec 2023 | Oct 27, 2023 |
| Offline sync settings for frontline workers | General availability date moved to Nov 2023 | Oct 11, 2023 |
| Complete work orders based on status | General availability date moved to Dec 2023 | Sep 26, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Get scheduling recommendations in the Outlook add-in | Moved to a future release wave. | Oct 10, 2023 |
| Work orders created via Copilot in Outlook get saved in Field Service timeline | Merged this feature with the Create work orders in Outlook using AI feature. | Oct 09, 2023 |
| Generate custom responses in Outlook with AI | Moved to the next release wave. | Sep 25, 2023 |
| Deploy IoT solutions with simpler experience | Moved to a future release wave. | Sep 22, 2023 |
| Generate a work order from a quote | Moved to a future release wave. | Sep 22, 2023 |
| Enable mouse scroll to change date-range granularity | Moved to the previous release wave. | Sep 11, 2023 |
Dynamics 365 Guides
Features added to release plan
| Feature | Date added |
|---|---|
| Export guide as a shareable file with all guide content | Sep 12, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Easy import of 3D models in Guides | Moved to the next release wave. | Nov 02, 2023 |
Dynamics 365 Finance
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Simplify integration with tax solution ISVs | General availability date updated to Mar 2024 | Mar 12, 2024 |
| Capturing additional fields from the result of prebuilt models | General availability date moved to Nov 2023 | Nov 27, 2023 |
| Explore customer and vendor balance netting | Public preview date moved to Nov 2023 | Nov 02, 2023 |
| Expand localization for LATAM countries – Colombia | Public preview date moved to Dec 2023 | Oct 23, 2023 |
| Expand localization for LATAM countries – Paraguay | Public preview date moved to Dec 2023 | Oct 23, 2023 |
| Expand localization for LATAM countries – Uruguay | Public preview date moved to Dec 2023 | Oct 23, 2023 |
| Expand localization for LATAM countries – Guatemala | Public preview date moved to Dec 2023 | Oct 23, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Get customer account history details using Microsoft 365 Copilot | Moved to a future release wave. | Oct 30, 2023 |
| Use Copilot to summarize and record customer email responses | Moved to a future release wave. | Oct 30, 2023 |
| Get summarized insights while emailing customers with Microsoft 365 Copilot | Moved to a future release wave. | Oct 30, 2023 |
| See improvements in stock transfer order feature | Deprioritized and will not be delivered. | Oct 02, 2023 |
| Expand localization for LATAM countries | Moved to the previous release wave. | Aug 21, 2023 |
Microsoft Copilot for Finance
Features added to release plan
| Feature | Date added |
|---|---|
| Manage accounts receivable communications in Outlook | Jan 29, 2024 |
| Use Excel to reconcile financial data | Jan 29, 2024 |
Dynamics 365 Project Operations
Features added to release plan
| Feature | Date added |
|---|---|
| Cancel PO receipts with connected item requirements | Sep 25, 2023 |
| Display save status notification for WBS changes | Sep 25, 2023 |
| Remove team member limits for externally scheduled projects | Sep 25, 2023 |
| Use deferrals for stock or production project scenarios | Sep 12, 2023 |
| Block vendor payments for vendor invoices until PM approval | Aug 30, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Get recommendations on best resources for your project | Public preview date updated to Mar 2024 | Apr 09, 2024 |
| Progress-based billing on fixed-price contracts | Public preview date updated to Mar 2024 | Apr 01, 2024 |
| Copy quotes and contracts across legal entities | Public preview date moved to Feb 2024 General availability date moved to Mar 2024 | Mar 01, 2024 |
| Explore advanced subcontract capabilities | Public preview date moved to Feb 2024 | Dec 26, 2023 |
| Enable default financial dimensions for bookable resources | General availability date moved to Mar 2024 | Oct 04, 2023 |
| Support for intercompany vendor invoices | General availability date moved to Feb 2024 | Sep 13, 2023 |
| Easily summarize budget lines in Dynamics 365 apps | General availability date updated to Mar 2024 | Aug 31, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Allow contacts as customers in Project Operations | Moved to a future release wave. | Jul 24, 2023 |
Dynamics 365 Human Resources
Features added to release plan
| Feature | Date added |
|---|---|
| Access employee leave and absence in Teams for Dynamics 365 Human Resources | Jul 19, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Access employee leave and absence in Teams for Dynamics 365 Human Resources | Public preview date moved to Dec 2023 | Oct 29, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enable time and calendar integration with Project Operations | Moved to a future release wave. | Sep 26, 2023 |
Dynamics 365 Supply Chain Management
Features added to release plan
| Feature | Date added |
|---|---|
| Enhanced order processing in Pricing management | Sep 13, 2023 |
| Add an AI inventory chatbot to your app or website | Jul 25, 2023 |
| Manufacturing feature state updates for 10.0.36 | Jun 30, 2023 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Optimize the customer returns process | General availability date moved to Mar 2024 | Jan 31, 2024 |
| View and manage inventory with a new mobile app | Public preview date moved to Nov 2023 General availability date moved to Feb 2024 | Nov 20, 2023 |
| Enable prospects in prospect-to-cash with dual-write | General availability date moved to Mar 2024 | Nov 02, 2023 |
| Offset Inventory Visibility adjustments | Public preview date moved to Jan 2024 General availability date moved to Mar 2024 | Sep 13, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Optimized planning and sequencing | Deprioritized and will not be delivered. | Nov 08, 2023 |
Dynamics 365 Business Central
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Translatable Excel layouts | Public preview date moved to Jan 2024 General availability date moved to Jan 2024 | Dec 27, 2023 |
| Make use of static and runtime metadata available in Excel layouts | Public preview date moved to Jan 2024 General availability date moved to Jan 2024 | Dec 27, 2023 |
| New operational limits on scheduled tasks and web requests improve throughput | Public preview date moved to Dec 2023 | Dec 06, 2023 |
| AppSource ISV publishers can preview their AppSource apps with select customers | Public preview date moved to Jan 2024 General availability date moved to Jan 2024 | Oct 23, 2023 |
| Define multi-worksheet datasets for Excel reports | General availability date moved to Nov 2023 | Oct 23, 2023 |
| Granular administration as Dynamics 365 Business Central Administrator | General availability date moved to Nov 2023 | Oct 17, 2023 |
| Include or exclude tables from cloud migration | General availability date moved to Nov 2023 | Oct 09, 2023 |
| E-invoicing with NemHandel in Denmark | Public preview date moved to Dec 2023 General availability date moved to Jan 2024 | Sep 15, 2023 |
| VAT posting in General Ledger setup | Public preview date moved to Nov 2023 General availability date moved to Dec 2023 | Sep 15, 2023 |
| Transfer environments between Microsoft Entra tenants | General availability date moved to Dec 2023 | Sep 07, 2023 |
| E-submission of VAT return in Denmark | General availability date moved to Nov 2023 | Aug 30, 2023 |
| Iceland localization app - delocalization | General availability date moved to Dec 2023 | Aug 14, 2023 |
| Complete bank account reconciliation faster with Copilot | Public preview date moved to Nov 2023 | Aug 08, 2023 |
| Improved update release processes | General availability date moved to Dec 2023 | Aug 02, 2023 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Provide queries for users to do ad hoc data analysis across tables | Moved to the next release wave. | Oct 23, 2023 |
| Be more productive when approving time sheets | Moved to a future release wave. | Oct 10, 2023 |
| Be more productive when entering time sheets | Moved to a future release wave. | Oct 10, 2023 |
| Manage user expectations with selection context-based actions | Moved to the next release wave. | Oct 10, 2023 |
| Relate native and virtual tables to expose more Business Central data in Dataverse | Moved to the next release wave. | Oct 10, 2023 |
| Cancel Cloud Migration replication runs | Deprioritized and will not be delivered. | Oct 09, 2023 |
| Share readable deep links to pages and records | Moved to the next release wave. | Aug 01, 2023 |
| Get Power BI reports for reporting and data analysis on finance, sales, and inventory | Deprioritized and will not be delivered. | Jul 26, 2023 |
| Turn off indexes as a partner | Deprioritized and will not be delivered. | Jul 26, 2023 |