Viva Connections News notifications

The Viva Connections app delivers News notifications via Microsoft Teams and links users to the Viva Connections app through the notification. This document describes when notifications are sent, and the conditions that need to be met for receiving notifications.

When notifications are sent via Microsoft Teams

News notifications are delivered via Microsoft Teams in the desktop, mobile, and web environments in the following scenarios:

• News is published to a SharePoint team or communication site a user follows or by someone a user works closely with.
• News is boosted.
• Someone comments on a new News post.
• Someone "Likes" a News post.
• Someone is @mentioned in a comment on a news post.

Note

• Notifications are pulled from the top 100 collaborators that an author works with. If an author works with more than 100 collaborators, the most relevant notifications will be pulled.
• Authors can set an audience on their news posts and notifications will honor the audience that is set. Only users part of the selected Microsoft 365 audience(s) specified receive notifications. Learn more about audience targeting in SharePoint.
• Notifications triggered when a News link is published will be available only on Microsoft Teams mobile.

Learn more about Microsoft Viva and Viva licensing.

Who receives notifications and when

End-users only receive notifications through Microsoft Teams when the following conditions are met:

1. The Viva Connections app is installed in Teams.
2. Notifications are enabled in the Teams mobile app and are enabled in the notification settings option in Teams desktop.
3. The notification is outside of the user's set quiet hours as configured in Microsoft Teams.
4. The user has access to the news post.
5. If audience targeting is enabled for the news post, the user must be a part of the selected Microsoft 365 audience.

Once these conditions are met, end-users receive a notification when news is published by someone they work closely with, or a site they follow. Authors also receive notifications when posts they publish are liked or commented on.

End-users receive notifications when

• A SharePoint news page is published to a site you follow.
• A SharePoint news page is published by someone you work closely with.
• A SharePoint news page is boosted, and the user is part of the audience target.
• You're "@mentioned" in a comment left on a SharePoint news page.

Authors can receive extra notifications when posts they publish are liked or commented on.

Authors receive notifications when

• A user 'likes' a SharePoint news page the author created.
• A user comments on a SharePoint news page the author created.

After an author receives a notification of either of these type, Viva Connections will batch additional notifications of the same type. After the first comment notification to a user, Comments are batched in 20-min intervals. After the first like to a user, likes are batched in 60-min intervals.

Frequently Asked Questions

What controls are there for notifications from Viva Connections?

Viva Connections notifications follow the Microsoft Teams notification settings, including Quiet Hours settings, and are only sent if users have the Viva Connections app installed.

Can I selectively enable or disable some of these notifications?

Notifications can't be selectively enabled or disabled, but users can toggle all push notifications (including Viva Connections) in the Teams mobile app under Settings > Notifications > General Activity > Apps on Teams. Notifications will still be visible under the Microsoft Teams activity feed. Additionally, specific notification types can be selectively enabled or disabled under Settings > Notifications and activity > Viva Connections on desktop.

What defines ‘people I work with’?

You can read more about how this list of people is determined and how to disable it in this documentation.

How often are like and comment notifications batched?

After the first comment notification to a user, Comments are batched in 20-min intervals. After the first like to a user, likes are batched in 60-min intervals.

How do notifications work?

Selecting a notification from your home screen within Microsoft Teams, or from the Microsoft Teams activity feed, takes the user directly to the source news post within Viva Connections.

Will Viva Connections users be notified every time a user reacts to a news post?

No. Only authors who created the news post receive notifications when someone likes or comments on a post.