New-CsAutoAttendantCallFlow
Use the New-CsAutoAttendantCallFlow cmdlet to create a new call flow.
Syntax
New-CsAutoAttendantCallFlow
-Name <String>
-Menu <Object>
[-Greetings <List>]
[-Tenant <Guid>]
[-ForceListenMenuEnabled]
[<CommonParameters>]
Description
The New-CsAutoAttendantCallFlow cmdlet creates a new call flow for use with the Auto Attendant (AA) service. The AA service uses the call flow to handle inbound calls by playing a greeting (if present), and provide callers with actions through a menu.
Examples
-------------------------- Example 1 --------------------------
$menuPrompt = New-CsAutoAttendantPrompt -TextToSpeechPrompt "To reach your party by name, enter it now, followed by the pound sign."
$menu = New-CsAutoAttendantMenu -Name "Default Menu" -Prompts @($menuPrompt) -EnableDialByName
$callFlow = New-CsAutoAttendantCallFlow -Name "Default Call Flow" -Menu $menu
This example creates a new call flow that renders the "Default Menu" menu.
-------------------------- Example 2 --------------------------
$menuPrompt = New-CsAutoAttendantPrompt -TextToSpeechPrompt "To reach your party by name, enter it now, followed by the pound sign."
$menu = New-CsAutoAttendantMenu -Name "Default Menu" -Prompts $menuPrompt -EnableDialByName
$greeting = New-CsAutoAttendantPrompt -TextToSpeechPrompt "Welcome to Contoso!"
$callFlow = New-CsAutoAttendantCallFlow -Name "Default Call Flow" -Menu $menu -Greetings $greeting -ForceListenMenuEnabled
This example creates a new call flow that plays a greeting before rendering the "Default Menu" menu with Force listen menu enabled.
Parameters
-ForceListenMenuEnabled
If specified, DTMF and speech inputs will not be processed while the greeting or menu prompt is playing. It will enforce callers to listen to all menu options before making a selection.
Type: | SwitchParameter |
Position: | Named |
Default value: | None |
Required: | False |
Accept pipeline input: | False |
Accept wildcard characters: | False |
Applies to: | Microsoft Teams |
-Greetings
If present, the prompts specified by the Greetings parameter (either TTS or Audio) are played before the call flow's menu is rendered.
You can create prompts by using the New-CsAutoAttendantPrompt
cmdlet.
Type: | System.Collections.Generic.List |
Position: | Named |
Default value: | None |
Required: | False |
Accept pipeline input: | False |
Accept wildcard characters: | False |
Applies to: | Microsoft Teams |
-Menu
The Menu parameter identifies the menu to render when the call flow is executed.
You can create a new menu by using the New-CsAutoAttendantMenu
cmdlet.
Type: | System.Object |
Position: | Named |
Default value: | None |
Required: | True |
Accept pipeline input: | False |
Accept wildcard characters: | False |
Applies to: | Microsoft Teams |
-Name
The Name parameter represents a unique friendly name for the call flow.
Type: | System.String |
Position: | Named |
Default value: | None |
Required: | True |
Accept pipeline input: | False |
Accept wildcard characters: | False |
Applies to: | Microsoft Teams |
-Tenant
Type: | System.Guid |
Position: | Named |
Default value: | None |
Required: | False |
Accept pipeline input: | False |
Accept wildcard characters: | False |
Applies to: | Microsoft Teams |
Inputs
None
Outputs
Microsoft.Rtc.Management.Hosted.OAA.Models.CallFlow
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