How to Repair an Agent in Operations Manager 2007

Use the one of the following procedures to repair the installation of the agent on agent-managed computers.

To repair the installation of the agent by using Operations Console

1. Log on to the computer with an account that is a member of the Operations Manager Administrators role for the Operations Manager 2007 Management Group.

2. In the Operations Console, click the Administration button.

   Note

   When you run the Operations Console on a computer that is not a Management Server the Connect To Server dialog box will display. Type the name of the Operations Manager 2007 Management Server you want the Operations Console to connect to in the Server name text box.

3. In the Administration pane, expand Administration, expand Device Management, and then click Agent Managed.

4. In the Agent Managed pane, select the computers for which you want to repair the agent, right-click them, and select Repair.

5. In the Repair Agents dialog box, either leave Use selected Management Server Action Account selected or do the following:

   1. Select Other user account.

   2. Type the User name and Password, and type or select the Domain from the list. Select This is a local computer account, not a domain account if the account is a local computer account.

      Important

      The account must have administrative rights on the computer or the repair will fail.

   3. Click Repair.

6. Notice that in the Agent Management Task Status dialog box, the Status for each selected computer changes from Queued to Success. If the task fails for a computer, click the computer. The reason for the failure is displayed in the Task Output text box.

7. Click Close.

To repair the agent by using the MOMAgent.msi setup wizard

1. Log on to a managed computer with an account that is a member of the administrators security group for the computer.

2. In Add or Remove Programs, click Change for System Center Operations Manager 2007 Agent.

   Note

   The Agent Setup Wizard can also be run by double-clicking MOMAgent.msi, which is available on the Operations Manager 2007 installation media.

3. In the Agent Setup Wizard, click Next.

4. On the Program Maintenance page, select Repair, and then click Next.

5. On the Ready to Repair the Program page, click Install.

6. On the Completing the System Center Operations Manager Agent Setup Wizard page, click Finish.

To repair the agent by using MOMAgent.msi from the command line

1. Log on to the managed computer with an account that is a member of the administrators security group for the computer.

2. Open the command window.

3. At the prompt, for example, type the following:

4. %WinDir%\System32\msiexec.exe /fomus <path>\MOMAgent.msi./qb

   Note

   For more information about Windows Installer command-line options, see https://go.microsoft.com/fwlink/?LinkId=70004.

See Also

Tasks

How to Configure the Windows Firewall to Enable Management of Windows-Based Computers from the Operations Manager 2007 Operations Console

Concepts

Device Management Node of the Operations Manager 2007 Operations Console

Other Resources

Operations Manager 2007 Reference

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