Process Enablement with Microsoft Dynamics CRM 2013
Author: Hayley Bass and Roger Gilchrist
Published: January 2013
Summary
The introduction of Business Process Flows offers a significant new capability and way of working within Dynamics CRM 2013 and Microsoft Dynamics CRM Online. This paper describes:
The purpose of Business Process Flows and the business context in which to consider using them
How Business Process Flows work and the characteristics that you should be aware of when designing a solution using them
Applies To
- Microsoft Dynamics CRM 2013
Introduction
With the launch of Microsoft Dynamics CRM 2013 the process flow has been enhanced and evolved to enable you to map your business processes easily and effectively. Here are few highlights of the new capabilities:
Available for both the CRM Online and on-premises products
Ability to package the process flow as a Solution and Import/Export into another Microsoft Dynamics CRM instance
Ability to create and define a process flow which extends beyond just one single entity and includes the ability to add in custom entities
Ability to define and release process flows to certain business roles as defined by the administrator
There are many more aspects described in this whitepaper along
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