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Microsoft Dataverse - Service Update 23073 Release Notes

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Service Update 23073 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 23073.
Update package Version number
Service Update 23073 for Dataverse 9.2.0 9.2.23073.00188

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 23073 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

  • When editing filters for an account grid, the Narrator and NVDA screen readers announced the name of the selected value field twice.
  • In the Sales Hub, when zoom was set to 200%, a portion of the "Print quote for customer" option was not visible in the "Export to PDF" dialog box.
  • When modifying personalization settings for Emails in the Dynamics 365 app, the NVDA screen reader did not announce the "Select whether other users can send email for you" checkbox label.
  • When using arrows keys to scroll down the options within the duration control drop-down with the appointment menu, keyboard focus did not move to the options beyond the visible drop-down window.

Unified Interface

  • When selecting any entity configured for the Unified Client Interface App, the buttons within the command bar did not load in the Dynamics 365 mobile application.*
  • Text could not be added to a note/image/video/audio/attachment in Timeline of the Field Service (Dynamics 365) mobile.*
  • The screen reader announced the "Close Button" icon as the "Cancel Button" in the Edit Filter section of an account entity.
  • When creating new operation hours for a chat channel widget in a workstream, there was no redirection to the operation hours dialog and the confirmation pop up appeared behind the chat widget dialog box.
  • In the Customer Service workspace, when resolving a case within the My Active Cases grid, the case remained in the grid as am active case with a resolved status reason.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Unified Interface

  • An error occurred when creating an account record in the Sales Hub.
  • An error occurred when creating a new workstream in the Customer Service admin center.
  • An error occurred when editing a ruleset and selecting the cancel button in the Customer Service admin center.
  • An error occurred in Dynamics 365 Customer Insights - Journeys when saving a case after editing the timeline.*

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