BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)

Question

電腦發生藍屏

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)

This is a very common bugcheck.  Usually the exception address pinpoints

the driver/function that caused the problem.  Always note this address

as well as the link date of the driver/image that contains this address.

Arguments:

Arg1: ffffffffc0000005, The exception code that was not handled

Arg2: fffff8067c8f4810, The address that the exception occurred at

Arg3: fffff48be7de9648, Exception Record Address

Arg4: ffff8f807c92e920, Context Record Address

Debugging Details:

---

Page 4d00 not present in the dump file. Type ".hh dbgerr004" for details

Page 4d00 not present in the dump file. Type ".hh dbgerr004" for details

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  19041.1.amd64fre.vb_release.191206-1406

SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME:  X570 AORUS ELITE WIFI

SYSTEM_SKU:  Default string

SYSTEM_VERSION:  -CF

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  F11

BIOS_DATE:  12/06/2019

BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT:  X570 AORUS ELITE WIFI

BASEBOARD_VERSION:  x.x

DUMP_TYPE:  1

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8067c8f4810

BUGCHECK_P3: fffff48be7de9648

BUGCHECK_P4: ffff8f807c92e920

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP: 

nt!MiUnlinkProcessFromSession+58

fffff806`7c8f4810 483908          cmp     qword ptr [rax],rcx

EXCEPTION_RECORD:  fffff48be7de9648 -- (.exr 0xfffff48be7de9648)

ExceptionAddress: fffff8067c8f4810 (nt!MiUnlinkProcessFromSession+0x0000000000000058)

   ExceptionCode: c0000005 (Access violation)

  ExceptionFlags: 00000000

NumberParameters: 2

   Parameter[0]: 0000000000000000

   Parameter[1]: ffffffffffffffff

Attempt to read from address ffffffffffffffff

CONTEXT:  ffff8f807c92e920 -- (.cxr 0xffff8f807c92e920)

rax=ff05bb0213b0b520 rbx=ffffbb0213bf7080 rcx=ffffbb0213bf7520

rdx=ffffbb0213c08520 rsi=0000000000000002 rdi=000000007ffef000

rip=fffff8067c8f4810 rsp=fffff48be7de9880 rbp=00000000047dbb80

 r8=ffff8f807c90e180  r9=ffffbb02115522a8 r10=0000000000000000

r11=fffff48be7de98c8 r12=0000000000000001 r13=00000012a05f2000

r14=ffffbb0211552040 r15=fffff88000000000

iopl=0         nv up ei pl zr na po nc

cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050246

nt!MiUnlinkProcessFromSession+0x58:

fffff8067c8f4810 483908          cmp     qword ptr [rax],rcx ds:002b:ff05bb0213b0b520=????????????????

Resetting default scope

CPU_COUNT: c

CPU_MHZ: e09

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 71

CPU_STEPPING: 0

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  2

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

FOLLOWUP_IP: 

nt!MiUnlinkProcessFromSession+58

fffff806`7c8f4810 483908          cmp     qword ptr [rax],rcx

READ_ADDRESS: Unable to get offset of nt!_MI_VISIBLE_STATE.SpecialPool

Unable to get value of nt!_MI_VISIBLE_STATE.SessionSpecialPool

Answer 1

Hi 俊涵王

The minidump file just indicated a memory (RAM) error, that generally indicates a problem with a device driver, below is the support page for your motherboard, form there, download any driver updates that may not be installed and also any BIOS updates if required . . .

https://www.gigabyte.com/Motherboard/X570-AORUS...

________________________________________________________

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

.

Answer 2

Dear Dave 

Thanks for your advice, the blue screen haven't appeared so far

Answer 3

Hi DaveM121

Thanks for your reply

the link below is the dump file

minidump file(Google Drive)

Answer 4

Hi 俊涵王

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

Then post the link here to the zip file, so we can take a look for you . . .

Please Note, I cannot download form Baidu . . .