求救!電腦一直藍屏，這是dump檔

Question

Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\042022-267890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0xfffff804`3ac00000 PsLoadedModuleList = 0xfffff804`3b82a230
Debug session time: Wed Apr 20 23:07:31.963 2022 (UTC + 8:00)
System Uptime: 0 days 0:30:15.845
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
...........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`3aff78a0 48894c2408      mov     qword ptr [rsp+8],rcx ss:ffff8f81`b42948f0=????????????????

Answer 1

YukaiLiu1 你好

您的小型转储文件表明内存 (RAM) 损坏和芯片组设备驱动程序是系统崩溃的原因

转到制造商网站上您的 PC 或主板的支持页面，然后从那里下载并安装他们推荐的芯片组驱动程序版本，并在那里检查可能需要安装的任何 BIOS 更新

Answer 2

https://drive.google.com/file/d/1lhd0lmOt7W20-nyWmifNvxbrm7jpYYx6/view?usp=sharing

這是壓縮檔

Answer 3

Hi YukaiLiu1

I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Please Note, I can not download from Baidu CloudDrive, please use a different Cloud Service for the upload.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.

---

YukaiLiu1 您好

我是 Dave, 我会帮助你解决这个问题。

请检查您的 PC 是否正在生成任何小型转储文件，我将检查这些文件以查看它们是否提供了对系统崩溃潜在原因的任何见解。

请注意，我无法从 百度网盘（Baidu CloudDrive 下载，请使用不同的云服务进行上传。

打开 Windows 文件资源管理器。

导航到 C:\Windows\Minidump

将任何小型转储文件复制到您的桌面上，然后将它们压缩。

将 zip 文件上传到云端（OneDrive、DropBox 等），然后选择共享这些文件并获取共享链接。

然后在此处将链接发布到 zip 文件，以便我们为您查找。