One drive無法使用

Question

我老公買onedrive分享給我

但我無法使用onedrive

一直說我容量不夠

但明明已付費了

請幫忙解決謝謝

Answer 1

Hello Yu,

Thank you for posting in the Microsoft Q&A Forum.

I understand how inconveniencing it must be to see a “storage full” message in OneDrive, especially after your husband has purchased a Microsoft 365 subscription intended to include shared storage.

This issue can sometimes occur due to how OneDrive handles shared subscriptions and account linking. Here are a few steps you can take to resolve it:

1: Confirm You’ve Been Added to the Shared Subscription

• Ask your husband to sign in at https://account.microsoft.com/services
• Under the Microsoft 365 Family subscription, verify that your email has been added as a family member.

2: Accept the Invitation

• If you haven’t already, check your email for an invitation to join the Microsoft 365 Family group.
• Accept the invitation and sign in using the same account you use for OneDrive.

3: Check Your OneDrive Storage Status

• Sign in at https://onedrive.live.com
• Go to Settings > Options > Storage to see your current quota and usage.

4: Wait for Quota Update

• After joining a shared subscription, it may take up to 24 hours for your storage quota to update.

Best Regards,

Adaeze || Microsoft Q&A Forum Support