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你好, 我之前的郵箱, 一直都是顯示自己的名字‧
今早想發送郵件時, 發現變了一個陌生外國人名字‧ 我嘗試用手機或電腦都一樣是顯示這陌生人名字.
但我直到今天為止我並沒有變更過自己的名字‧而且HOTMAIL 右上角個人訊息顯示名字正常‧
請問是郵箱有甚麼安全問題嗎? 要怎樣修正?
在 Windows 上使用新 Outlook 進行個人電子郵件、行事曆與聯絡人管理
很遗憾听说你遇到了困难。能否请你提供更多信息，以便我们查明错误名称的来源？
你具体在哪里看到那个陌生人的名字？比如，当你写新邮件时，它会出现在发件人字段里，还是在邮件发送后，或者在Outlook的其他地方？
另外，当你向另一个账户发送测试邮件时，收件人会看到陌生人的名字作为发件人吗？
请您确认登录时是否仍显示正确的名称：
謝謝回覆‧
https://account.microsoft.com/profile 顯示是我的名字, 沒有改變‧
1)這是發生在寫新郵件時, 在收件人上打上自己郵箱時會自動顯示該外國陌生人名, 嘗試按 "X" 再重新輸入自己郵箱, 發送前會自動變為該人名, 重覆刪除再試多次無效‧
2)嘗試把鼠標指著收件人上自己的email address, 再編輯名稱, 進去後是自己的名字 (進去編輯頁面後不是那個外國陌生人名)‧ 嘗試重新編輯自己的名字再儲存, 再試發送郵件給自己, 仍然是顯示該外國人名‧
3)嘗試在聯絡人名單搜尋此外國人名, 沒有找到此名字‧
Thank you for the additional information. Since your name is still correct at account.microsoft.com/profile, and the incorrect name appears specifically when Outlook resolves your email address in the recipient field, this does not currently look like your Microsoft account profile name itself has been changed.
Outlook can store recipient information separately through its People/recipient suggestions, and this information can be associated with your Microsoft account rather than only with one device. That would also explain why the same incorrect name appears on more than one device.
Please try the following:
https://account.microsoft.com/privacy
Look for Expanded people suggestions or People suggestions and turn it Off. Microsoft indicates that disabling this option clears the expanded people suggestion data associated with the account.
Please check whether there is any contact or contact card using your email address but containing the incorrect name. If there is, delete it or correct it.
You can access People here:
https://outlook.live.com/people/