Support Copilot features in additional languages, regions
Important
This content is archived and is not being updated. For the latest documentation, go to Welcome to Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Enabled for | Public preview | Early access | General availability |
---|---|---|---|
Users by admins, makers, or analysts | - | - | Dec 31, 2023 |
Business value
Copilot features are now supported in additional languages, no longer limiting agents to use Copilot only in English. Customers can easily adopt Copilot as it will be generally available outside the United States.
Feature details
Copilot features will no longer be in a limited preview outside the United States. Customers can opt in to the data movement across regions in the Power Platform admin center and use Copilot features outside the United States.
The following features will be generally available globally:
- Ask a Question
- Write an Email
- Case Summaries
- Conversation Summaries
These features can be used in the following languages:
- Danish
- Dutch
- French
- German
- Italian
- Japanese
- Spanish
Geographic areas
This feature will be released into the following Microsoft Azure geographic areas:
- Germany
- Norway
- Singapore
- Switzerland
- United Arab Emirates
- United States
- Europe
- Asia Pacific
- United Kingdom
- Australia
- Brazil
- Canada
- India
- Japan
- France