About the Customer self-service portal
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
The Customer self-service portal is a Web site where you, as an approved customer for an organization, can buy products online. In addition, you can perform the following tasks:
View the product catalog and campaign items. For more information, see View catalog and campaign items.
View and work with your shopping cart. For more information, see View the shopping cart.
View your sales orders. For more information, see View your sales orders.
View your customer invoices. For more information, see View your customer invoices.
Maintain your return orders. For more information, see Return an item and View your return orders.
Maintain your service orders, service subscriptions, and service agreements. For more information, see View service orders, View service subscriptions, and View service agreements.
Maintain your account and contact information. For more information, see View or edit your customer account information and Add and maintain contacts and users.
Note
The tasks that you can complete in the Customer self-service portal are determined by the level of access that you have been granted to the portal.