Orchestrate patient journeys in Patient outreach
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Healthcare. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | 
Apr 3, 2023 |
Oct 9, 2023 |
Business value
Improve the patient experience, strengthen patient relationships, increase operational efficiency, and reduce costs with automated workflows for payors and providers.
Feature details
Patient journey orchestration helps healthcare providers deliver a seamless and personalized experience to patients, from initial awareness through ongoing care management. It also enables healthcare organizations to provide better patient care, improve operational efficiency, and drive revenue growth.
The patient journey capability in Microsoft Cloud for Healthcare has been offered in preview since February 2023. We've upgraded the Patient outreach solution to support Dynamics 365 Marketing capabilities with real-time journeys. For 2023 release wave 2, we'll make the patient journey capability generally available.
See also
Configure patient journey (docs)