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ISO 9001:2015

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ISO 9001:2015 overview

ISO 9001:2015 is an international standard that establishes the criteria for a quality management system. It's the only standard in the ISO 9000 family that results in a formal certification. The standard is based on several quality management principles, including clear focus on meeting customer requirements, strong corporate governance and leadership commitment to quality objectives, process-driven approach to meeting objectives, and focus on continuous improvement. ISO 9001:2015 helps organizations improve customer satisfaction by focusing on the consistency and quality of products and services provided to customers.

Applicability

  • Azure
  • Azure Government

Services in scope

For a list of Microsoft cloud services in audit scope, see the Azure ISO 9001 certificate or Cloud services in audit scope:

  • Azure
  • Dynamics 365
  • Microsoft 365
  • Power Platform

Audit reports and certificates

The Azure ISO 9001 certificate covers Azure, Dynamics 365, Power Platform, and select Microsoft 365 cloud services. You can access Azure ISO 9001 audit documents from the Service Trust Portal (STP) ISO reports section. For instructions on how to access audit reports and certificates, see Audit documentation.

Frequently asked questions

How can I benefit from Azure ISO 9001 certification?
You can use Azure ISO 9001 certification for your own quality management requirements including sector-specific standards for quality management systems, such as:

  • ISO 13485 for medical devices
  • ISO 29001 for petrochemical and natural gas industries
  • ISO/IEC/IEEE 90003 for software engineering
  • ISO/TS 17582 for government electoral organizations
  • ISO/TS 16949 for automotive production and service parts organization
  • Good Clinical, Laboratory, Manufacturing practices (GxP) in life sciences, and more.

How can I get the Azure ISO 9001 audit documentation?
For links to audit documentation, see Audit reports and certificates.

Can I use the Azure ISO 9001 compliance assurances in my organization’s certification process?
Yes. If your business is seeking certification for an implementation deployed using in-scope services, you can use the relevant Azure certifications in your compliance assessment. However, you're responsible for engaging an assessor to evaluate your implementation for compliance and for the controls and processes within your own organization.

Resources