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Calls Initiated with Exchange Unified Messaging Subscriber Access or Auto-Attendant Do Not Connect or Are Not Routed Properly

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上次修改主題的時間： 2009-03-05

If calls initiated with Exchange Unified Messaging Subscriber Access or Auto-attendant do not connect or are not routed properly, you can troubleshoot the issue as follows:

  1. Use Exchange UM Integration Utility (Ocsumutil.exe) to verify that the name of the Office Communications Server Enterprise Voice location profile matches the fully qualified domain name (FQDN) of the SIP dial plan that is configured for Unified Messaging.
  2. Verify that a Unified Messaging IP gateway is created for the Office Communications Server pool to which the calls are being routed. If not, use ExchUCutil.ps1 to create the gateway.
  3. Verify that outbound dialing normalization rules that support the dialing patterns Unified Messaging sends to Office Communications Server are defined and that the location profile is configured to use those normalization rules.

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工作

步驟 3. 設定 Communications Server 以搭配 Microsoft Exchange Server 上的 Unified Messaging 使用

概念

步驟 1. 設定 Microsoft Exchange 上的 Unified Messaging 以搭配 Office Communications Server 使用
步驟 2. 建立位置設定檔