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Create a site-level hosted voice mail policy in Lync Server 2013

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Topic Last Modified: 2012-09-24

A site policy can impact all users that are homed on the site for which the policy is defined. If a user is configured for hosted Exchange UM access and has not been assigned a Per-user policy, the site policy applies. If you have not deployed a site policy, the global policy applies.

For details about configuring site policies, see the Lync Server Management Shell documentation for the following cmdlets:

To create a site hosted voice mail policy

  1. Start the Lync Server Management Shell: Click Start, click All Programs, click Microsoft Lync Server 2013, and then click Lync Server Management Shell.

  2. Run the New-CsHostedVoicemailPolicy cmdlet to create the policy. For example, run:

    New-CsHostedVoicemailPolicy -Identity site:Redmond -Destination ExUM.fabrikam.com -Description "Hosted voice mail policy for the Redmond site." -Organization "corp1.litwareinc.com, corp2.litwareinc.com"

    This example creates a hosted voice mail policy with site scope, and sets the following parameters:

    • Identity specifies a unique identifier for the policy, which includes the scope. For a policy with site scope, the Identity parameter value must be specified in the format site:<name>, for example, site:Redmond.

    • Destination specifies the fully qualified domain name (FQDN) of the hosted Exchange UM service. This parameter is optional, but if you attempt to enable a user for hosted voice mail and the user’s assigned policy does not have a Destination value, the enable will fail.

    • Description provides optional descriptive information about the policy.

    • Organization specifies a comma-separated list of the Exchange tenants that home Lync Server 2013 users. Each tenant must be specified as the FQDN of that tenant on the hosted Exchange UM service.