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Lync for Mac 2011 Integration Requirements

Office for Mac 2011 will reach end of support on October 10, 2017. To stay supported, you will need to upgrade. For more information, see these resources.

 

Applies to: Office for Mac 2011

Topic Last Modified: 2015-03-09

Review the following configuration issues to ensure that you have everything required for integration between Lync and other Office programs:

  • Review integration features between Lync for Mac and Exchange Server. For details, see the "Lync for Mac and Exchange Server " section later in this topic.

  • Review the integration features that can be configured during Lync deployment by using managed preferences. For details, see the "Controlling Outlook and Exchange Integration" section later in this topic.

  • Review the list of suggestions for preventing common integration errors in the "Common Lync 2010 and Outlook Integration Issues" section later in this topic.

  • For integration with Office to work correctly, you need to install and update to Office for Mac 2011.

Lync for Mac and Exchange Server

To support Lync integration, both Lync and Outlook read and write information directly to Exchange Server. This section discusses the Exchange Server interfaces used by Lync and Outlook.

In Lync, the integration features that use Exchange Web Services (EWS) to make calls directly to the Exchange Server are as follows:

  • Display free/busy information and working hours

  • Display meeting subject, time, and location

  • Display Out of Office status and note

  • Exchange contact sync

Controlling Outlook and Exchange Integration

The Outlook 2011 integration features are enabled by default but can be controlled individually from within Lync. The following table lists the managed preferences you can use to enable or disable individual integration features either during deployment or later, as part of a maintenance or upgrade cycle.

Policy Integration

DisableCalendarPresence

Disables the loading of free or busy data from Outlook.

DisableFreeBusyInfo

Prevents Lync from displaying Outlook information about free/busy states to other contacts.

Common Lync and Outlook Integration Issues

This section lists some common configuration issues that might prevent Lync integration with Outlook from working as expected.

  • In organizations that have Office for Mac 2011 installed, verify that you have deployed the current update of Word, PowerPoint, and Outlook.

  • In Lync -> Preferences -> Account, verify that Microsoft Exchange and Outlook Settings is selected as the user’s personal information manager.