Get started with Dynamics 365 Customer Insights - Data

Intermediate
Business Analyst
Functional Consultant
Dynamics 365
Customer Insights - Data

Get started with Dynamics 365 Customer Insights - Data and learn how to gain insights to your customers.

Learning objectives

This module explains how to:

  • Explore Customer Data Platform and learn why it matters to organizations.
  • Get started working with Dynamics 365 Customer Insights - Data, including accessing the application and navigating to the different capabilities.
  • Learn about the Customer Insights - Data capability and how to get started working with it.

Prerequisites

Basic understanding of Dynamics 365