Get started with making Remote Assist calls
Intermediate
Functional Consultant
Business User
Dynamics 365
Field Service
Remote Assist
Learn about the features of Remote Assist and how it can help technicians solve issues quickly.
Learning objectives
In this module, you will:
- Learn about users and roles.
- Discover different device options.
- Learn how to make calls in the Microsoft Teams mobile app.
Prerequisites
Basic knowledge of Dynamics 365 Field Service