Repeated update payment details requests

Anonymous
2025-03-23T19:15:33+00:00

I am receiving unrelenting "update your payment method" request emails through both my personal and business email addresses below.

___@___.___

___@___.___

I have already a) updated my credit card. I'm already b) am seeing monthly payments to that card. And c) I can view my new credit card details when I click on the "update your payment details" link in the emails.

I tried to call your toll-free hotline but it's a game. Once you ask a question, it associates that specific question with your phone number so calling back to ask the question a different way, in the hopes of ACTUALLY getting some help, is impossible. Your inquiry is assumed and your hung up on. It's infuriating.

Please advise how to reconcile the analytics behind the scene fo my account and stop these emails.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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