Microsoft Publisher shuts down and says there us an issue that needs to be fixed.

JOHN HEDGES 30 Reputation points
2025-07-23T19:25:14.07+00:00

Microsoft Publisher shuts down and says there us an issue that needs to be fixed. When I press FIX NOW, it is not fixing the problem because it continues to shut down.

Microsoft 365 and Office | Publisher | For home
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Answer accepted by question author
Thomas4-N 22,920 Reputation points Microsoft External Staff Moderator
2025-07-24T11:43:14.12+00:00

Hi JOHN HEDGES,

Welcome to Microsoft Q&A.

I understand your Publisher is crashing and the "Fix Now" option isn't resolving the problem. Here are a few steps you can try to troubleshoot this:

  1. Repair Office
    • Go to Control Panel > Programs > Programs and Features.
    • Select your Microsoft 365 installation and click Change.
    • Start with Quick Repair. If that doesn’t help, try Online Repair (this will take longer but is more thorough).
  2. Start Publisher in Safe Mode
    • Press Windows + R, type publisher /safe, and press Enter.
    • If it opens successfully, the issue might be related to add-ins or templates.
  3. Check for Office Updates
    • Open any Office app, go to File > Account > Update Options > Update Now.
  4. Reinstall Office
    • If none of the above works, uninstall and reinstall Office from your Microsoft account.

Let me know if this helps.

Best regards,

Thomas

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