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Subject: New emails moved to subfolders only show unread count but no desktop alert (Outlook v1.2025.716.500)
Issue Description: After creating a subfolder (e.g., Inbox\ProjectA) and setting up a rule to automatically move emails from specific senders to this subfolder:
New emails display unread counters on the subfolder ✅.
Using classic Outlook for Windows in business environments
Answer accepted by question author
New Outlook doesn't have an option yet to display a Desktop Alert when a mail is moved to another folder by a rule.
However, this feature is planned for rollout in September; Outlook: Rule to display desktop alert | Microsoft 365 Roadmap
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Thank you for sharing this helpful information and I truly appreciate it. I realize now that I had overlooked it earlier, and I apologize for the oversight.
Yeah, that would be very helpful. Truly hope this would come out ASAP. Thanks for your response.
Thank you for reaching out via the Microsoft Q&A forum.
We would like to confirm that the behavior you are experiencing is consistent with Outlook’s default settings. However, you may follow the steps below to adjust your rule configuration and enable desktop notifications for emails that are automatically moved to subfolders:
Clicking Next until you reach the screen titled "What do you want to do with the message?"
Under Step 1: Select action(s), check the box labeled "display a Desktop Alert" and click Finish to save your changes.
Once these steps are completed, future emails that match the rule will not only be moved to the designated subfolder but will also trigger a desktop alert.
We hope this will help you resolve the issue.
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Hi Thanks for the detailed answer. However, I don't have the options listed above and that was why I posted my outlook version info. Please check the screenshot attached. I suppose this is all I have in rule settings:
Thank you very much for your recent update. I truly appreciate your engagement and the time you took to follow up.
I’d like to inform you that the functionality you’re referring to is currently available only in Classic Outlook. If you wish to use this feature, you can simply switch back to Classic Outlook and follow the setup instructions provided in the relevant documentation.