Welcome to Microsoft Q&A, Chuck V!
Thanks for reporting the issue with missing XPS and XLS printing options in Quicken on Windows 11. This is an issue that typically happens after a Windows/Quicken update, or when the underlying software components get corrupted. Before trying the below suggestions, you should back up your Quicken file/settings (if any)
1 - Repair Quicken Installation:
- Open Task Manager > Right-click Quicken > End task to close it completely
- Open Settings > Apps > Installed apps > Quicken > click three-dot > Modify
- Choose Repair > Restart your computer after the repair completes
2 - Recheck/reset Quicken’s printer setup
- Open Quicken > File > Printer Setup > choose the item type
- Ensure the correct printer (e.g., XPS and XLS) is selected.
- Still in Quicken > Edit > Preferences > printing or export options
- Ensure nothing is disabled that would hide these functions
- If the issue persists, expand Setup > Reset Quicken settings.
3 - Reinstall missing printers:
- Press Win + R > type
optionalfeatures.exe> Enter - In Windows Features, ensure these are checked then restart PC
- Microsoft XPS Document Writer
- Print to PDF (optional)
- If they are already checked, uncheck them > OK > restart PC
- Go back to Window Features > check the boxes > restart again.
4 - Reconfigure the installation:
- Make sure Microsoft Excel is installed and activated — Quicken uses Excel for XLS export, so if Excel is missing or corrupted, the option may disappear.
- Go to Settings > Bluetooth & devices > Printers & scanners
- Look for "Microsoft Print to PDF". If it's missing, click Add a printer or scanner
- Wait for it to search, then click The printer that I want isn't listed
- Select Add a local printer or network printer with manual settings
- Use an existing port: > FILE: (Print to File) > manufacturer Microsoft:
- Microsoft XPS Document Writer
- Microsoft Print to PDF
- Click Next and complete the installation
I hope this helps solve your issue. Let me know if you'd like help with any of these steps or if the options stay missing after all the fixes.
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