Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello @Jacinda Lee Conner,
Thank you for reaching out to the Microsoft Q&A forum!
For your situation, I’m wondering could it be that you got confused after reading the part in the article that says:
For reference: Install Project
If it is correct, I will explain detail to you clarify:
- That part is mainly for users who haven’t installed the software yet and want to redeem their product key online to link it with their Microsoft account.
- This helps with future reinstallation or license management.
Since you mentioned the software is already installed from DVD and you have the product key, you don’t need to go to that site.
If you do see "Project" when you type it into the Windows search bar, you click to open Project Professional 2021. When you open it for the first time, it should prompt you to activate the software.
You just enter your 25-character product key when asked and follow the on-screen instructions to complete the activation.
Note: Project Professional 2021 (DVD version) is a standalone desktop app, and it doesn’t require Azure or any online portal to activate.
If you don’t see the app installed or if you encounter any errors, please provide me more detail:
- Could you please send me the detail screenshot?
- Are you currently using your school account (provided by your educational institution) or personal account when trying to access the software?
Once again, thank you again for raising this issue; it’s helped broaden my understanding. I hope you understand that I want to help as much as I can within the scope of this forum.
Looking forward to hearing from you!
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