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Hi All,
I'm not sure where to start, but i have an issue with on premise Sharepoint hosted in server. Sharepoint 2019. Recently we have issue with workflow failed to start. No change made on the workflow itself. Suspected due to recent Security Update, but no clue on it.
Where i can check the logs or anything i can trace to find the root cause to fix this issue?
A family of Microsoft on-premises document management and storage systems.
Answer recommended by moderator
Hi,
Thank you for checking up. We manage to resolve the issue. But, it was due to multiple issue. and mainly due to authorization, discussed here : https://blog.stefan-gossner.com/2024/12/11/resolved-trending-issue-problems-with-workflows-after-applying-september-2024-cu-for-sharepoint-2016-2019-se/
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Thank you for posting your question in the Microsoft Q&A forum.
Based on your description, it sounds like you're experiencing a workflow issue in SharePoint 2019 where the "Approval failed to start" error has only recently appeared. You suspect it might be related to a recent security update, but you're not certain yet.
To better understand your situation, could you please share:
In the meantime, I’ve looked into this and found that you can check the ULS logs on your SharePoint server to trace any workflow-related anomalies. Microsoft has a helpful article on how to do this here: View diagnostic logs in SharePoint
Also, based on your screenshot and the error message, I found a couple of related threads that might help you troubleshoot further:
I hope the information above help! Let me know if you can share more details about your environment or recent updates.
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I hope you're doing well. Just wanted to follow up and see if there's been any progress on the issue we discussed.
Let me know if there's anything I can assist you with further.
Just checking in to see if you had a chance to review the previous response.
Your feedback would be very helpful in ensuring everything is on track.
Thank you for your kind response and I'm glad to hear that you were able to resolve the issue.
I truly appreciate you taking the time to share your solution. Your perspective as an experienced user adds great value not only to this discussion, but to the broader community as well. Your contribution will undoubtedly benefit others who encounter similar challenges.