My Microsoft account is blocked.

Hi! Sorry to hear that you have trouble with this, when you get the promp for verification, please select the option below to use a different verification method, this should show any other option that you have available on your account, if you cant access any of those, select i dont have any of this options, and follow the prompts, you might get a chance to add a new method in 30 days.

Hi Arghya

It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.  

Warm Regards

Dear Arghya , 

Thank you for explaining your situation again . I’m very sorry for the frustration you’ve experienced. I understand you’ve already tried the recovery form and verification methods without success. Unfortunately, since the standard recovery steps have not worked and contact support is unsuccessful . Please note that you can create a new account and contact support as per Step 4 here . Here is the only best solution available: 

Submit the Account Reinstatement Form 

This is the official escalation path for blocked accounts. 

• Go to: Microsoft Account Reinstatement Form 
• Provide as much detail as possible: 
  • Old passwords (even partial or older ones) 
  • Exact subject lines of recent sent emails 
  • Frequent contacts’ email addresses 
  • Billing info (if you made purchases) 
  • Submit from a device and location you previously used 

Warm Regards 

Dear Arghya , 

Thank you for reaching out to the Microsoft Q&A Community. I understand that you are having trouble accessing your Microsoft account after resetting your PC. Please follow these steps to resolve the issue: 

1. Use the Microsoft Account Recovery Form 

Go to Account Recovery Form and submit the form again with as much detail as possible: 

• Previous passwords (even old ones). 
• Exact subject lines of recent emails you sent. 
• Names of frequent contacts. 
• Billing information if you have made purchases. Submit the form from a device and location where you previously signed in for better recognition. 

2. Try the Account Unlock Option 

• Visit Reset Password Page  
• Select "Forgot password?" 
• If the "Enter password" window is still open select Forgotten your password? 
• If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next. 

3. Check for Recovery Code 

If you previously generated a recovery code, you can use it to regain access. If not, once your account is restored, create one at Create new Microsoft Account for future emergencies. 

4. Contact Microsoft Support Directly 

If all recovery fails: 

1. Visit this website:  Contact - Microsoft Support     
2. Type your problems in the search box there. ( For example, Contact support.)     
3. Now click on Get Help and select Contact Support below.     
4. Go to the Products & Services tab and choose the Outlook category     
5. On the Category tab, choose based on your actual problem, such as cannot sign in.     
6. Go to Confirm.     
7. Choose to chat with a support representative or request a call back.     

Note: The support contact team only works at certain times, so if the last window shows that it's unavailable, try opening it again the next day. If you prefer phone support, you can leave a phone number. This way, they can call you and help you.        

5. Additional Tips 

• Retry the recovery form up to two times per day with further details. 
• Once access is restored, update your security info (phone, backup email) immediately. 

Please kindly refer to these articles for further guidance :  

• Account has been locked – How to unlock your Microsoft account 
• Unblock my Outlook.com account 
• Account recovery unsuccessful 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

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Warm regards