Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Rodrick Bruce,
Welcome to Microsoft Q&A Forum.
Since you have already purchased Office Home & Student 2024, you don't need to pay again. The key thing is that your product is tied to your Microsoft account, not just the download file you see.
Here's how you can reinstall properly:
- Uninstall the wrong version first:
- Go to Settings > Apps > Installed apps (Windows 11)
- Find and uninstall Microsoft 365, Office Trial, or Office Home and Student 2021/2024 if they show as installed.
- Restart your PC afterward.
- Sign in to the correct Microsoft account:
- Open https://account.microsoft.com/services.
- Sign in using the same account you used to redeem or buy Office Home 2024.
- You should see “Office Home 2024” listed under Services & subscriptions.
- If you don’t see it, you may have redeemed the key under a different account — check other Microsoft accounts you own.
- Download the right installer
- Next to Office Home 2024, click Install > Install on this device.
- This will download the one-time purchase (non-subscription) version tied to your license.
- Run the setup file:
- Open the downloaded file (usually Setup.exe).
- Follow the prompts to install Office Home 2024.
- Wait for installation to complete.
- Activate Office:
- Open Word or Excel. • When prompted, sign in with the same Microsoft account you used in Step 2.
- Word should show Office Home 2024 - Product Activated under File > Account.
I hope this helps, please feel free to let me know if you need any further assistance.
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