Cannot view Security>Permissions for Enterprise Applications in Azure

Question

Cannot view Security>Permissions for Enterprise Applications in Azure

Derek Foo 25

I am trying to grant admin permissions to my tenant for my organisation for an enterprise application in Azure. Based on the instructions, I am supposed to go to the Security > Permissions tab in the respective Enterprise Application in Azure and grant admin consent. However, I get the error "Unable to complete due to service connection error". There's no error code, and no guide as to what to do. See screen shot below. The same screen appears for any of the Enterprise Applications in my list. I have Global Administrator privileges. Please advise.

Xnip2025-11-14_10-59-56

Derek Foo 25 Reputation points

2025-11-14T05:45:17.6533333+00:00

Thank you! I had ad blocker and privacy extensions that were hampering the portal connectivity particularly for the Permissions tab. The issue is resolved!
VEMULA SRISAI 13,875 Reputation points Microsoft External Staff Moderator

2025-11-14T07:31:15.36+00:00

Derek Foo Thank you for letting us know. Could you please accept the answer. It will be helpful for other community members who are experiencing the same issue.

Answer accepted by question author

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Your answer

Derek Foo 25 Reputation points

2025-11-14T05:45:17.6533333+00:00

Thank you! I had ad blocker and privacy extensions that were hampering the portal connectivity particularly for the Permissions tab. The issue is resolved!
VEMULA SRISAI 13,875 Reputation points Microsoft External Staff Moderator

2025-11-14T07:31:15.36+00:00

Derek Foo Thank you for letting us know. Could you please accept the answer. It will be helpful for other community members who are experiencing the same issue.

Answer 1

Hello Derek Foo,

Thank you for sharing the details and screenshot. The error “Unable to complete due to service connection error” when accessing Security > Permissions in Enterprise Applications usually indicates a portal connectivity issue rather than a permissions problem.

Please try the following steps:

1.Try another browser / InPrivate window this rules out cached tokens causing the service connection failure.

2.Disable Browser Extensions Ad blockers or privacy extensions may interfere with Microsoft Graph calls.

3.Alternative Method to Grant Consent If the portal still fails, you can grant tenant-wide admin consent via App Registrations:

Navigate to Microsoft Entra admin center → App registrations → Select the app → API permissions → Click Grant admin consent for .

Try using Microsoft Graph PowerShell to grant the admin consent instead of the Azure portal:

Connect-MgGraph -Scopes "Application.ReadWrite.All"
Grant-MgOauth2PermissionGrant -ClientId <AppId> -ConsentType AllPrincipals

Replace <APP_ID> with your application’s ID.

For your reference:

Troubleshoot consent issues in Microsoft Entra ID