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Extremely Slow Download Speeds From Xbox and Microsoft Store

Mattymoe 10 Reputation points
2025-11-14T04:02:46.1933333+00:00

I just purchased a Dell 16 Plus and am trying to download a game off of the Microsoft store with game pass. Every time I try my download speeds are <1-10 mb/s. Sometimes it will dip down into hundreds of kb/s. At this point I feel like I've tried everything to help this. Made sure everything is updated, reset the store, resent my network, checked my download speeds (400-500 mb/s), made sure nothing in the background to impede download speeds. I've even download games off steam that are 10GB + with no problem. At this point I don't know what else to do and even if it's on my end. It's extremely frustrating too bc I bought the game pass and can't even enjoy it.

Not sure why there isn't a tag for the Microsoft store...

Can anyone help me?

<Moved from Microsoft System Center | Other>

Windows for home | Other | Apps
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  1. Carl-L 12,190 Reputation points Microsoft External Staff Moderator
    2025-11-14T08:33:45.8433333+00:00

    Hello Mattymoe,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand how frustrating it could be when your download from Microsoft Store is going to slow compared to another platform. This could come from a system file corruption or bandwidth distribution. To fix this, please follow these steps. (Note: These steps is applicable to Windows 11 settings. If you need specific steps for Windows 10 Settings, please let me know.

    • Remove bandwidth limit.
      1. Go to Settings > Windows update > Advance options > Delivery optimization.
      2. Scroll down to Download options, open the dropdown and select "Percentage of measured bandwidth.
      3. Uncheck "Background limit as a %" and "Foreground limit as a %" or set them as 100%.
      4. Restart your computer and try to download at Microsoft Store again.
    • Disable metered connection.
      1. Go to Settings > Network & internet > Choose your connection.
      2. Scroll down and uncheck "Metered connection" if it's on.
      3. Restart your computer.
    • Reset Microsoft Store settings
      1. Go to Settings > Apps > Installed apps.
      2. Find Microsoft Store, click on the three dots next to it > Advanced options.
      3. Choose "Reset"
      4. Restart your computer and try again.
    • Re-register Microsoft Store.
      1. Type "Powershell" on the search bar and choose "Run as administrator"
      2. Type this command and press Enter. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
      3. Wait for it to finish and restart your PC.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    1 person found this answer helpful.

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  1. Mattymoe 10 Reputation points
    2025-11-14T04:05:13.8333333+00:00

    The Wiget Option does not make sense to me. I've tried all the rest of the options.

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  2. Q&A Assist
    2025-11-14T04:03:10.0666667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you're experiencing slow download speeds from the Microsoft Store, there are several troubleshooting steps you can take to potentially resolve the issue:

    1. Verify Network Settings: Ensure that your firewall or proxy settings are not blocking the required endpoints for the Microsoft Store. Microsoft Store needs specific endpoints to be accessible to install or update apps. You can check the required endpoints in the documentation provided by Microsoft.
    2. Check Delivery Optimization Settings: Delivery Optimization is a feature that can affect download speeds. Make sure that the settings are configured correctly. If you have set the DownloadMode to '100' (Bypass), it might cause some content to fail to download. Consider changing it to '0' to disable peer-to-peer and ensure proper downloading.
    3. Use Winget for Installation: If the Microsoft Store continues to have issues, you can try using the winget (Windows Package Manager) command to install your games. This can sometimes bypass issues with the Store itself. For example, you can search for the application using: 
         winget search <App name>
      And install it using: 
         winget install <App name>
    4. Reset Microsoft Store: You can also try resetting the Microsoft Store app. This can be done through the settings or by using the command: 
         wsreset.exe
    5. Check for Background Applications: Ensure that there are no other applications running in the background that might be consuming bandwidth. This includes other downloads or streaming services.

    If these steps do not resolve the issue, it may be worth checking for any known issues with the Microsoft Store or contacting Microsoft support for further assistance.

    References:

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