Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Sazid,
Thank you for reaching out to Microsoft Q&A Forum and explaining your situation. I understand that your university has provided you with a free Microsoft account, and you would now like to cancel the subscription that came with your laptop.
Here’s how you can unsubscribe from your personal Microsoft 365 account:
- Sign in to your Microsoft account
- Go to account.microsoft.com/services.
- Use the same Microsoft account you used to purchase the subscription.
- Locate your subscription
- Under Services & subscriptions, find the subscription you want to cancel (e.g., Microsoft 365, Xbox Game Pass, OneDrive storage).
- Manage your subscription
- Click Manage next to the subscription.
- If you see “Turn on recurring billing” instead of “Manage,” it means your subscription is already set to expire on the date shown, and you won’t be charged again.
- Cancel the subscription
- Select Cancel subscription.
- Follow the prompts to confirm cancellation.
- You’ll retain access until the end of the current billing period.
And here are some important points to consider before moving forward:
- You can continue using the product until the end of your current billing cycle.
- Your data (e.g., files in OneDrive or emails in Outlook) may become inaccessible once the subscription ends, so download or back up important files before cancellation.
- If you change your mind, you can always reactivate the subscription later by returning to the Services & subscriptions page.
I hope this helps you get the thing sorted out quickly!
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