Email hacked and language changed to Russian

Hello David Quiggle

Thank you for reaching out to Microsoft Q&A Forum. I understand how concerning this is, finding your Outlook account language changed to Russian is a sign your account may have been compromised. Here's what you should do:

1. Change the language back to English (or your preferred language)

In Outlook on the web:

• Select Settings (gear) in the top-right corner.
• In the left menu, choose General (the second section)
• In the right pane, select Language and time (the first tab)
• Under Language (Country/Region) choose your language (e.g., English)
• Select Save

2. Secure your account 

• Go to: https://account.microsoft.com/security > Manage how I sign in 
• Change to a strong password and Sign out everywhere
• Turn on Two-step verification: How to use two-step verification with your Microsoft account - Microsoft Support
• If locked out, go to https://account.live.com/password/reset and follow the prompts. 

3. Check for malicious rules/forwarding 

Log in to Outlook on the web, go to:  

• Settings > Mail > Rules/ Sweep: delete any suspicious rules you did not create (especially rules that forward, redirect, move, or delete messages)
• Settings > Mail > Forwarding: make sure nothing is forwarding to any unknown address

If any screen is unclear, tell me exactly which page you’re on and what you see and I'll assist you further. Thank you for your understanding.

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