the problem was resolved after doing two updates to the windows 11 software.
clear install in progress errors - cannot install Turbo Tax in Windows 11
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AJS
0
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in Windows 11 I am unable to properly install Turbo Tax. The program also installs Micrrosoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433 and then an error message appears and states that that installation failed. going to control panel I can see the Visual C++ program but when I try to uninstall or repair it I get the error message "0x80070652 - Another installation is already in progress. Complete that installation before proceeding with this install".
Any information on how to clear that "already in progress" barrier?
Windows 11 aims to have a user friendly interface and maybe for advanced users that is so but I do not recall having such an unfriendly experience in prior windows versions.
Windows for home | Windows 11 | Apps
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Emma1-N 4,360 Reputation points Microsoft External Staff Moderator2026-01-06T00:31:58.5666667+00:00 Welcome AJS,
Thank you for reaching out to Microsoft Q&A forum. I am sorry to hear about your issue with the "another installation is in progress" error (0x80070652) during TurboTax setup on Windows 11.
You can try the steps below to troubleshoot the issue:
Option 1: End Stuck Processes
- Open Task Manager > go to Detail tab > end all msiexec.exe task
- After that, go to Services > find Windows Installer > right-click > Restart (set Startup type to Manual if needed)
Option 2: Clear Pending Installer Data
- Open Command Prompt ( admin) > run
net stop msiservernet stop cryptsvcnet stop wuauserv- Rename folder:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.oldren C:\Windows\System32\catroot2 Catroot2.old- After that, restart services, then reboot
net start wuauservnet start cryptsvcnet start msiserverOption 3: Repair or Reinstall Visual C++
- Go to Control Panel > Programs and Features, select Microsoft Visual C++ 2015-2022 Redistributable (x64), click Change > Repair
The initial response might not address the problem. So, if your problem persists or you need any assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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