We've Blocked Your Account! Your photos and videos will be deleted. Message contains special symbols.

Dear KENNY KIRBERGER 

Thank you for reaching out to the Microsoft Q&A Community. I understand you’re seeing a scam email in New Outlook for Windows (home) and that you cannot block it (“you can’t block yourself”) and don’t see Report phishing in the right‑click menu. I am happy to assist you. Please follow these steps: 

The reason you see “you can’t block yourself” is that the message likely spoofs your address. Outlook’s anti‑phishing protections treat these differently, so the simple Block action is suppressed. In these cases, use Report phishing or the [****@office365.microsoft.com]** method instead. 

Optionally, you can confirm that the message is spoofed. Open the message, go to More actions > View > View message details, and check the From and Authentication‑Results (SPF/DKIM/DMARC) fields. Discrepancies indicate spoofing. This is only for verification—do not click any links. 

To report the message, use the ribbon rather than the right‑click menu. Open the message, then on the ribbon select Report > Report phishing. New Outlook supports reporting from any folder when user‑reporting is enabled on the account. This removes the message from your mailbox and sends it to Microsoft to improve filters. 

If the Report button isn’t available, you can submit the message directly to Microsoft. Forward the email as an attachment to [****@office365.microsoft.com]** when the in‑product Report option isn’t present. (Do not simply forward; attach the original so full headers are preserved.) 

Another option is to use Outlook on the web (OWA) to report from the same mailbox. Sign in at Outlook.com / outlook.live.com, open the message, and choose Report > Report phishing. The web client exposes the built‑in Report control for consumer accounts even if your Windows client ribbon doesn’t show it. 

To keep the domain out of view going forward, you can configure a server‑side setting. In Outlook on the web, go to Settings > Mail > Junk email, add the offending email address or domain under Blocked senders and domains, and click Save. Future mail from those senders will go straight to Junk Email (auto‑purged after retention). Note: this won’t help when the message spoofs your own address (self‑to‑self), but it is effective for consistent external domains. 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.