Dear @Rachel Thurston,
Thank you again for sharing the screenshot. It is very helpful, and I can confirm that you are currently using Classic Outlook instead of the New Outlook experience.
Based on that, I would like to share the steps that can help you adjust when messages are marked as read and also reduce unnecessary pop-up windows in Classic Outlook.
Step 1: Enable the Reading Pane so emails open in the main window
If you prefer to open emails directly inside Outlook rather than in a separate pop out window, you can adjust the Reading Pane settings.
Open Classic Outlook > Go to the View tab > Select the Reading Pane.
Choose Right or Bottom.
Step 2: Change when Outlook marks emails as read
You can choose exactly when an email should be marked as read.
Select File in the top left corner.
Choose Options.
Select Mail.
Scroll down to the Outlook panes section and select Reading Pane.
Choose one of the following options:
- Mark items as read when viewed in the Reading Pane, then set the number of seconds.
- Mark item as read when selection changes.
Select OK to save the change.
Optional: Reduce pop-up windows when replying or forwarding
If replies or forwards are still opening in a separate window and you prefer to keep everything in one screen:
Select File > Choose Options > Select Mail.
Scroll to Replies and Forwards > Uncheck Open replies and forwards in a new window.
I hope this information helps address your concerns. If you need any further assistance or clarification, feel free to reach out.
Thank you for your patience and understanding throughout this process.