Hi Jeffrey Wagner,
Thank you for reaching out.
The behavior you're seeing can occur when a Windows 11 system connects to a WD My Cloud / NAS device. Newer Windows versions apply stricter network security defaults, which may prevent connections to some network storage devices even though they are online and accessible from other computers.
The WD device itself is working as expected, and access can typically be restored by adjusting how Windows establishes the network connection. Please try the following steps, in order:
1, Access the WD My Cloud by IP address - This bypasses network discovery and is the most reliable way to connect.
- Open File Explorer
- In the address bar, type:
\\<NAS-IP-address>(example: \192.168.1.50)
2, Relax the SMB signing requirement - This allows Windows to communicate with network devices that do not require signed SMB connections.
- Open PowerShell as Administrator
- Run:
Set-SmbClientConfiguration -RequireSecuritySignature $false -Confirm:$false - Restart the PC
3, Allow guest access (if used by the NAS) - Some WD My Cloud configurations rely on guest authentication, which is restricted by default.
- In PowerShell (Administrator)
- Run:
Set-SmbClientConfiguration -EnableInsecureGuestLogons $true -Force - Restart the PC
Once access is restored, you may map the network drive again for easier access.
Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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