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Im unable to see the option to download my certificate from my profile but i could see that im passed the exam but unable to see the option to download the certificate.
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Answer recommended by moderator
Certifications can be found on Microsoft Learn under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab
You can no longer download certificates, you need to view, print, and save as PDF https://learn.microsoft.com/credentials/certifications/cred-share-validate
However, not every exam earns a certification on its own. Which exam did you pass?
I have completed m365 administratator exam, does this exam have any certificate?
Not on its own. The MS-102 exam is only part of the requirements for the Microsoft 365 Administrator Expert certification. You must also hold one of the prerequisite active associate certifications. https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/#certification-prerequisites
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Hi Thejus,
You may need to print as PDF from the browser as there isn’t a download button for it. Once you open the certificate, you will click on 3 dots from the upper right or press CTRL + P then select Save as PDF.
Certificates are no longer downloaded the old way (for example, via Credly or the retired Certification Dashboard). Instead, the certificate must be viewed/printed from the Microsoft Learn profile and then saved as a PDF.
Use these steps:
If the certification itself is missing (only the exam result is visible), review the certification requirements and missing-certification guidance, and if needed contact Microsoft Credentials Support.
References: