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Certificate not active on my profile

Ashwini Kumar Yadav 45 Reputation points
2026-05-19T05:55:55.63+00:00

AZ 305 Designing Microsoft Azure Infrastructure Solutions passed on 14 May 2026 but still certificate not generated. May i know why it's too delay

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Answer recommended by moderator

Julian Sharp 33,706 Reputation points
2026-05-19T08:17:10.09+00:00

Exams are not certifications. The AZ-305 exam is only part of the requirements for the Azure Solution Architect Expert certification. You must also hold an active Azure Administrator Associate certification.

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  1. AI answer

    2026-05-19T05:56:08.8566667+00:00

    Certification generation and visibility are handled through Microsoft Learn and the Microsoft Credentials systems, and delays can occur even after passing the AZ-305 exam.

    To verify and resolve the issue:

    1. Check certification status in Microsoft Learn
      • Sign in to Microsoft Learn.
      • Go to Profile → Credentials → Certifications.
      • Confirm whether “Microsoft Certified: Azure Solutions Architect Expert” or any related certification appears. Note that some certifications require specific prerequisites; AZ-305 is one required exam for the Azure Solutions Architect Expert certification.
    2. Confirm whether the passed exam actually issues a certification on its own
      • AZ-305 is listed as the required exam for the “Microsoft Certified: Azure Solutions Architect Expert” certification.
      • Ensure all prerequisite certification requirements are met as described on the certification page.
    3. If the certification or badge still does not appear
      • Use Microsoft Credentials Support to investigate missing certificates, badges, or profile issues. They can check exam history and certification status in detail.
      • Follow the guidance to open a support request for Microsoft Credentials so the support team can correct any account or mapping issues.
    4. If a certificate is issued but download is not obvious
      • Certificates are now viewed/printed from Microsoft Learn rather than downloaded from third-party platforms.
      • In the certification details page, use the Print option and save as PDF if a direct download option is not available.

    If the certification is not visible after these checks, a support ticket with Microsoft Credentials Support is required; forum moderators and community members cannot access individual certification records.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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