How to keep the credential if I leave the current compnay

Michael.Wang 20 Reputation points
2026-05-27T08:38:09.2533333+00:00

Hi Microsoft

I will leave my current job this week.

The account is provided with the company domain

What can I do to keep the credential with me?

Thnk you for helping

Regards,

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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Anonymous
2026-05-27T09:21:49.37+00:00

Good day @Michael.Wang, 

I’m glad to share a bit of insight based on what I know. 

Just to gently set the context, this forum is a user-to-user space, so we’re not part of the Microsoft internal team. We’re simply fellow users like you, sharing experiences and trying to support one another in the best way possible. 

Regarding your question, adding another account in Settings won’t help you retain or access the original credentials. The new account won’t be able to see or inherit anything from your company account. 

In practice, company credentials aren’t something you can keep once you leave. The account belongs to your organization, and they manage everything around access. Typically, once your employment ends, the IT team will disable or remove that account. 

If there’s any data you might still need, it’s a good idea to reach out to your IT admin before your last day. They can help transfer important files, emails, or anything else you’re allowed to keep, depending on company policy 

I hope this gives you a bit more clarity and reassurance as you prepare for your transition. Wishing you all the best in your next chapter! 

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  1. Michael.Wang 20 Reputation points
    2026-05-27T08:45:12.2366667+00:00

    I find out this part in setting

    If I add the account, the new account can see the credential?

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  2. AI answer

    2026-05-27T08:38:24.7833333+00:00

    Work or school accounts that use a company domain (for example, ******@company.com) are owned and managed by the organization. When leaving the company, that account and its credentials cannot be taken over or converted into a personal account.

    To prepare for leaving:

    1. Use a personal Microsoft account
      • Create or use an existing personal Microsoft account (for example, Outlook.com, Gmail) for any resources that should stay with you (such as personal files, personal subscriptions, or Xbox/Skype usage).
      • If needed, move personal data from work resources (where allowed by company policy) into your personal account before leaving.
    2. Disconnect linked services
      • If a LinkedIn profile is connected to the work account, disconnect it before leaving, as recommended in the LinkedIn integration guidance: disconnect your accounts.
    3. Coordinate with IT
      • The organization’s IT/HR processes will revoke or adjust access when employment ends, as part of normal identity and access management. This is by design and cannot be bypassed or transferred to personal ownership.

    There is no supported way to “keep” or transfer the company-provided credential itself once no longer part of the organization.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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