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Hi Pedro P. Garcia,
Since the background only turns black when multiple applications are open, the issue may be related to graphics rendering or resource management rather than the wallpaper itself.
Here are some possible checking steps that you can try at this point:
1, Monitor resource usage
- Open Task Manager (Ctrl + Shift + Esc).
- Check whether Memory, GPU, or Disk usage spikes when the background turns black.
2, Test with a new Windows user profile
- Create a temporary local user account.
- Sign in to the new account and see if the issue occurs there.
- If it does not, the problem may be related to settings or data within the current profile.
3, Disable hardware acceleration in frequently used apps
- Applications such as browsers, communication tools, or creative software often use GPU acceleration.
- Temporarily disable hardware acceleration in the affected apps and observe whether the behavior changes.
If your laptop includes Intel, AMD, NVIDIA, or manufacturer-specific display software, verify that no performance, power-saving, or display enhancement features are enabled that could affect desktop rendering.
Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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