I want my Invoice of 10th June 2026 to be revised to include my GST #[Removed PII]

MANJUL GROVER 20 Reputation points
2026-06-25T05:37:04.0133333+00:00

My Microsoft ID is [Removed PII]@gmail.com. Vide Order number [Removed PII], I subscribed to Microsoft 365 Premium. The Order was executed vide Invoice No: [Removed PII] dated 10th June 2026. I just want a replacement invoice which carries my GST[Removed PII]

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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Answer accepted by question author
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
2026-06-25T10:10:40.9+00:00

Hi, MANJUL GROVER

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data. 

For Microsoft Store purchases made with a personal Microsoft account, the tax invoice is normally downloaded from Microsoft account > Order history > Order details > Tax invoice. Tax invoices may take 48 hours to 5 days to appear.

For adding a GST number after the invoice has already been generated, it is recommended that you contact Microsoft support directly. Also, for many Microsoft billing systems, tax/GST details generally need to be added before purchase so they appear on the invoice, and retroactive changes may not be possible.

For detailed steps to contact Microsoft Support, you can follow:

  • Visit this website: Contact - Microsoft Support 
  • Type Contact in the search box. 
  • Now click Get help, and Select Contact Support or Sign in to contact support below. 
  • Go to the Products and services tab, and choose either Microsoft 365 and Office category. 
  • On the Category tab, choose Manage account subscription. 
  • Go to Confirm. 
  • You can now choose the option of Chat with a support agent on your web browser. 

Important Note: The Chat support team only works at certain work times, (Monday to Friday: 9am to 6pm. Saturday and Sunday: 10 a.m. to 6 p.m.) so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.  

Please be advised that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.   

Thank you for your patience in reading, I hope this information has been helpful to you. 

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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  1. MANJUL GROVER 20 Reputation points
    2026-07-04T07:56:23.5433333+00:00

    I really appreciate your persistence. I was able to gert someone on the chat who resolved my query. But Microsoft has hidden chatting/ callling options. It was a very frustrating experience. Nevertheless, thanks for all your help.

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