![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Hi Greg Moran,
Welcome to Microsoft Q&A forum.
I understand how important these MFA emails are, especially when they are not showing in Inbox or Junk across Outlook desktop, iOS, and web.
To narrow this down, could you confirm:
- Are you still receiving normal emails from other senders?
- Does this happen only with MFA/verification emails, or with all automated emails?
- Have any of the third-party senders confirmed whether they received a bounce-back/non-delivery message?
In the meantime, please try checking these from Outlook on the web:
- Settings > Mail > Rules to confirm no rule is moving or deleting these messages.
- Settings > Mail > Forwarding to make sure forwarding is not enabled unexpectedly.
- Settings > Mail > Junk email to review Safe senders and Blocked senders.
- Also check the Other tab if Focused Inbox is enabled.
After these details are shared, the delivery path can be checked more accurately, including whether the messages are being filtered, delayed, or blocked before reaching the mailbox.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.