Feature request: Custom account order in the new Outlook folder pane — expected release date?

Hi Rashid,

Thank you for taking the time to share this suggestion. 

At this time, there is no publicly available confirmation on the Microsoft 365 Roadmap, nor any announced release timeline, for a feature that would allow users to manually rearrange the order of accounts or mailboxes in the left navigation pane of the new Outlook for Windows. Although Microsoft has delivered improvements to folder organization and navigation, there is currently no published roadmap item specifically addressing account-level mailbox reordering. 

For now, accounts generally continue to appear based on the order in which they were added to Outlook. As a temporary workaround, users can add frequently accessed folders (such as Inbox folders from multiple accounts) to Favorites and customize their order there for quicker access. 

I sincerely appreciate you bringing this up. This is a practical and well-considered suggestion that would benefit many users who manage multiple mailboxes daily. Feedback like yours helps highlight real-world usability challenges and can influence future product enhancements. 

To ensure your voice reaches the right team, I highly encourage you to submit your feedback directly through the Outlook (new) · Community portal. This is the most effective way to ensure your voice reaches the product team and can be considered for future improvements.  

As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have influenced product design decisions and have limited access to internal development details, we’ll continue doing our best to support you within the scope of our responsibilities. 

Once you've submitted your feedback, feel free to share the link here in the comments. I’ll be happy to upvote it to help bring more visibility. If you prefer, I can also submit this great idea on your behalf. Just let me know, and I’ll post it for you and share the link once it’s published. I’m here to help ensure your feedback gets the attention it deserves.  

Additionally, as other users have raised similar concerns and may not be aware of where to share their feedback, I hope this response helps clarify the situation and suggests a potential next step. Highlighting this information can make it more visible to others in the community who may be facing the same issue, making it easier for them to find guidance and contribute their feedback as well.  

Thank you again for your time and for raising this important usability concern.  

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