I can't sign into minecraft,even though I have a Microsoft account.

Kgatontle Nyanto 30 Reputation points
2026-07-12T04:28:27.5366667+00:00

My Microsoft account is not working in minecraft,everytime I enter minecraft it says sign in and I press it and it sends me an 8-digit code and I enter that code and when I go back to minecraft it still says sign in and it does it over and over, now I can't sign in so can someone please help me. I play minecraft on mobile.

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Answer accepted by question author
Alex-L 12,555 Reputation points Microsoft External Staff Moderator
2026-07-14T10:38:38.6966667+00:00

Hi Kgatontle Nyanto

It sounds like you're stuck in a Microsoft account sign-in loop in Minecraft Mobile, where the 8-digit code is accepted but Minecraft never completes the sign-in process. Other users have reported similar issues.

Try these steps:

Since you're using Android, try these steps:

  • Force close Minecraft.
  • Open your mobile browser and sign in to your Microsoft account on Xbox Live, then choose "Stay signed in" if prompted.
  • Reopen Minecraft and try signing in again. Some mobile users have reported this resolved the repeated sign-in loop.
  • Make sure Minecraft is updated to the latest version and that your Microsoft account can sign in successfully outside of Minecraft.
  • If the issue continues, clear the Minecraft app cache (Settings > Apps > Minecraft > Storage > Clear Cache) and try again.

Feel free to update here if anything comes up!


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  1. Kgatontle Nyanto 30 Reputation points
    2026-07-16T11:59:22.42+00:00

    Okay you are welcome and I really appreciated your help

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  2. Kgatontle Nyanto 30 Reputation points
    2026-07-14T12:36:52.9166667+00:00

    Thank you so much, it worked and I managed to sign into my account.

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    1 person found this answer helpful.

  3. rosie sweetheart 0 Reputation points
    2026-09-03T12:11:06.34+00:00

    I tried all of that and it still wont sign in

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