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Hi @Jim Paige ,
Thank you for confirming that the update from version 14.44.35211 to 14.51.36247 is being blocked because Windows Installer cannot locate the MSI package associated with the currently installed version.
This usually means that the existing Visual C++ Redistributable package cannot be serviced or removed normally. Please follow the steps below to remove the affected installer entry and then reinstall the current packages.
- Stop the update through CCleaner for now.
- Download the Microsoft Program Install and Uninstall troubleshooter from Microsoft (If the download is blocked by your browser, you may need to select Keep or Keep anyway to save the file. Some systems also display a Windows SmartScreen warning before launching the troubleshooter. If this occurs, select More info followed by Run anyway to start the tool.)
- Run the troubleshooter and select Uninstalling.
- Select the affected version 14.44.35211 entry. Depending on how the package is displayed, the entry may appear as: Microsoft Visual C++ 2022 X64 Minimum Runtime – 14.44.35211 Microsoft Visual C++ 2022 X86 Minimum Runtime – 14.44.35211 Microsoft Visual C++ 2022 X64 Additional Runtime– 14.44.35211 Microsoft Visual C++ 2022 X86 Additional Runtime– 14.44.35211
- Allow the troubleshooter to detect and remove the affected installer entry.
- Restart Windows.
- Download and install the latest supported packages directly from Microsoft
- Open Settings > Apps > Installed apps and confirm that both packages are listed successfully. Then retry the application that requires the Visual C++ runtime.
If the issue continues, please also provide the relevant %TEMP%\dd_vcredist_x86_* or %TEMP%\dd_vcredist_x64_* installation log. Microsoft identifies those files as the relevant VC++ Redistributable installation logs.
If you found my response helpful or informative, I would greatly appreciate it if you could follow this guide for your confirmation. Thank you.