My Microsoft Account Was Hacked and the Email Was Changed

Hi @Đào Đức Thịnh,

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I’m truly sorry to hear that your Microsoft account has been compromised. I understand how stressful and frustrating this situation can be, and I want to do my best to guide you through the recovery process. 

1. To begin, check one more time your account is still logged in on another device. There are a few steps you can try to regain access:  

• Check trusted devices: If your account is still logged in on another device, such as your phone or computer, you may be able to verify your identity and update security settings.  
• Review recent account activity: https://account.live.com/activity to check for any unusual login attempts or unauthorized access.  

1. Please visit the official Microsoft account recovery page: Recover your account  

• There, you’ll find detailed instructions on how to regain access to your account. I encourage you to provide as much accurate information as possible to help with verification.   

1. Contact us via phone service number: Customer service phone numbers - Microsoft Support.  

1. If the above options are not feasible, you can use another personal account to create the ticket to Microsoft Support through Contact - Microsoft Support   

If you need further guidance on security or have any other questions, please don’t hesitate to reach out. I am here to support you. 

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